Thank you all,
The procedure describes the process for engineering changes to a released production level part. The problem is Engineering didn't follow the procedure.
The document control system is manual and when someone wants to revise a part or document there is no communication with document control.
Revision B is on a change document and the package is stalled sitting on someone's desk, another engineer went into the engineering system and made a change to the same part and the engineering system forces the revision to change to C.
The change to revision C is now in a new change package. Revision B was never released in the documentation system.
I so wish my company could afford to buy an electronic document control system, working a manual system is so frustrating and plain tiring.
The procedure describes the process for engineering changes to a released production level part. The problem is Engineering didn't follow the procedure.
The document control system is manual and when someone wants to revise a part or document there is no communication with document control.
Revision B is on a change document and the package is stalled sitting on someone's desk, another engineer went into the engineering system and made a change to the same part and the engineering system forces the revision to change to C.
The change to revision C is now in a new change package. Revision B was never released in the documentation system.
I so wish my company could afford to buy an electronic document control system, working a manual system is so frustrating and plain tiring.
Let us step back from this and look at the reason for not skipping revisions. It is about risk. If Revision C came out and then was replaced by Revision B, the changes in Revision C would be lost. I have seen this happen - it can be messy. It is important to find a way to avoid it.
If the changes in Revision B are now being included in Revision C, I would note that in the document's history for the sole purpose of explaining a missing Revision B years down the road.