So my quality management position is being marginalized by my job.

John Broomfield

Staff member
Super Moderator
#11
A failure of the system to fulfill requirements is not a “quality problem”, it is a management responsibility to engage the participants in their system to find and remove the root causes from the system to stop recurrence.

As quality professionals we are available to facilitate this.

In my experience top management do not want to remove the responsibility for meeting requirements from the people who are trying to do more of their work right every time.

Together with management we must ensure their system of interacting processes is helping everyone to achieve this.
 
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