I fail to understand what you mean .
As per answers of a few people in this topic they tend to think it should be treated as a non conformity
the "objectivity" is that purchasing makes sure that we are purchasing the right product from the right supplier at the right price
HR makes sure we recruit the right employees and try to ensure proper training and proper employee satisfaction
IMHO if these 2 support processes (forget that i used the word department) dont have quality objectives it will impact the product quality (directly and indirectly) and thus IMHO it constitues non conformities
i was trying to see if other people feel the same way ... obviously some do , but you dont AndyN ...
and i am confused about the reason ? your answer doesnt make sense to me honestly
please clarify
Above is the 5.4.15.4.1 Quality objectives
Top management shall ensure that quality objectives, including those needed to meet requirements for product [see 7.1 a)], are established at relevant functions and levels within the organization. The quality objectives shall be measurable and consistent with the quality policy.
Does your top management feel that quality objectives need to be established at the purchase and HR function. As a MR (I guess you are) would you like to do this bit about you honest opinion :
From 5.5.2 b) report to top management on the performance of the quality management system and any need for improvement
In your present scene there is no any NC.
Help bring about through top management newer objectives towards improvement, and then your audits can begin dealing with them.