Special Procedures for Non Aerospace Customers

Aunt Rosie

If a company is certified to AS9100 but supplies to some customers who are not Aviation, Defense and Space and who do not require AS9100 certification, can the company have special procedures for these commercial customers that are not AS compliant?


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AS9100 Rev. D describes creating boundaries for your management system. If you can establish that clear boundary and have clear methods, sure, why not?


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Kronos147 is correct. You define the scope of your system, and some parts of the system may have different requirements' depending on the customers.

4.3 Determining the Scope of the Quality Management System

The organization shall determine the boundaries and applicability of the quality management system to establish its scope.

When determining this scope, the organization shall consider:
a. the external and internal issues referred to in 4.1;
b. the requirements of relevant interested parties referred to in 4.2;
c. the products and services of the organization.
Keep in mind that if you need certification (such as to ISO 9001) for commercial customers you can have separate scopes for ISO 9001 and AS9100. If you don't have a separate ISO 9001 certificate and your AS9100 scope doesn't include the processes for commercial products, then the auditor shouldn't look at those processes and you won't be able to claim conformity to any standard for them.
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