Noboxwine is right on the money. We are currently in the "middle" of CS1 (Controlled shipping with an outside 100% inspection service) for a 2 hour (total time line down on two successive nights) spill at a GM facility. Funny thing is, they gave us three chances (issue - partially machined part) and despite my and fellow QE warnings, production used "tunnel vision" and focused only on the area of the customer complaint.
Suddenly we are having "team" meetings and going through the
PFMEA with a fine tooth comb (which should have been done at the launch of this part).
The sting of the "Cost Recovery" from GM will be with us a while as we are a small die casting/machining house. Perhaps a silver lining is that other production departments are wanting to review PFMEAs and CPs for the parts they produce (these have been "static" documents in my career here).
Bill
