SBS - The best value in QMS software

Staff Training and Benefits to Staff of ISO Certification

John Broomfield

John Broomfield

Staff member
Super Moderator
#11
#11
Freddiem11 said:
On a somewhat related topic, I searched the posts for Business Case discussions with no luck. Can anyone point to or provide an ISO 9000 business case study?
Click to expand...
Freddie,

The Harvard report is excellent, here is another report published by ISO but the research was by four academics.

John
 

Attachments

Elsmar Forum Sponsor
somashekar

somashekar

Staff member
Super Moderator
#12
#12
About the benefits to staff, I can say with certainity that it gives a good and clear understanding of the overall business purpose or the big picture which is seen as same by everyone. This would help them in aligning their tasks and vision keeping the big picture always and clearly. The best part of ISO perhaps which can benefit all staff is the process approach (interactions of processes) to quality management system.
If not for this it would be like the seven blind men describing the elephant in seven different ways.
 
K

kgott

#13
#13
Jeff; I am trying to find some software that will enable me to email training material to targeted staff and they complete a questionaire with a few mouse clicks and I get a spreadsheet or individual printout of reuslts.

Havent been able to find any suitable software, It either too expensive or wont do what I want.

Unitl I find something suitable I email the material with a open and read receipt and a request to give a survey type response, eg on a scale of 1-7 how useful was it. THis enables training to be evaluated.

My material is in the form of a PDF doc which they open and read, nice and simple. This takes care of the training evaluation aspects as well.
 
John Broomfield

John Broomfield

Staff member
Super Moderator
#14
#14
kgott said:
Jeff; I am trying to find some software that will enable me to email training material to targeted staff and they complete a questionaire with a few mouse clicks and I get a spreadsheet or individual printout of reuslts.

Havent been able to find any suitable software, It either too expensive or wont do what I want.

Unitl I find something suitable I email the material with a open and read receipt and a request to give a survey type response, eg on a scale of 1-7 how useful was it. THis enables training to be evaluated.

My material is in the form of a PDF doc which they open and read, nice and simple. This takes care of the training evaluation aspects as well.
Click to expand...
kgott,

How about using a fillable PDF associated with a database or spreadsheet to collect the data entered into the fields of the fillable PDF?

Here is guidance on making your PDF document fillable.

John
 
K

kgott

#15
#15
John Broomfield said:
kgott,

How about using a fillable PDF associated with a database or spreadsheet to collect the data entered into the fields of the fillable PDF?

Here is guidance on making your PDF document fillable.

John
Click to expand...
John R. Broomfield' Aboletly wonderfull mate, thank you. Just one query. Wht kind of PDF software do we need to use to be able to put a form in it??

thank you very much
 
A

ab001

#16
#16
John Broomfield said:
Aussie Jeff,

Instead of selling the benefits of certification why not train your leaders to develop their seminar for training the employees in the obligations and benefits of using and improving their management system?

...
Here is the non-ISO non-certification message:

If we are to grow we must ensure that our work adds value for customers faster than our competitors. To achieve this we must:

  • Develop our system
  • Use our system to provide confidence that requirements will be fulfilled
  • Continually improve our process for converting the needs of more customers into cash in the bank
...

John
Click to expand...
I like this message:
  • Say what you do
  • Do what you say
  • Prove it
  • Improve it
It is just a reader-focused translation of Plan-Do-Check-Act.

Most people are comfortable with the say what you do, do what you say parts of it (usually). The prove it, and improve it parts are usually a bit harder to do consistently across a company. That's where your job comes in.:cool:

BTW how did you go with your initial gap audit?
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
K Quality Management System Training for Staff during this lull period Quality Manager and Management Related Issues 9
C Certificate of Conformity Competence - Training Staff the Responsibilities of Signing Quality Manager and Management Related Issues 5
R Training my Quality Staff of 4 Inspectors (plus 4 Specialty Inspectors) Quality Manager and Management Related Issues 4
J Certifying Staff Training in a Part 21/145 organisation Training - Internal, External, Online and Distance Learning 3
G Evaluation of Training for Operational Staff Training - Internal, External, Online and Distance Learning 8
J How do we determine our Staff Competecy Levels - 6.2.2 Training ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
Z Top Management (Exempt Staff) vs. Training and Competency ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 16
W 5S Training Materials (Videos & Handouts) for production staff? Book, Video, Blog and Web Site Reviews and Recommendations 3
G ISO 14001 - Recording Competence, Training and Awareness in Existing Staff Training - Internal, External, Online and Distance Learning 8
K Training Modules for Quality Assurance for Staff Skill Enhancement Training - Internal, External, Online and Distance Learning 6
S Evaulation of Operator and Staff Training Effectiveness Training - Internal, External, Online and Distance Learning 10
K Training Module for QA (Quality Assurance) staff Training - Internal, External, Online and Distance Learning 3
F Has anyone got any examples of staff training records, training plans, etc.? Training - Internal, External, Online and Distance Learning 4
C Competence, awareness and training - Some staff refuse to give educational info ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 49
I General Staff TRAINING in ISO 9001 Training - Internal, External, Online and Distance Learning 10
D Recording training of staff in new/revised procedures Records and Data - Quality, Legal and Other Evidence 7
J Quality Training - Types of courses in Quality suitable for lower management staff Training - Internal, External, Online and Distance Learning 12
L Job Aids for administrative staff in GLP environment Document Control Systems, Procedures, Forms and Templates 6
J Defining staff competence - Small mechanical workshop Occupational Health & Safety Management Standards 20
JoshuaFroud Change Control - Minimum Requirements and Unhappy Staff ISO 13485:2016 - Medical Device Quality Management Systems 16
samer Do we have to determine Educational level for all Staff as pr 7.2 b clause? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
F It is acceptable moving remote locations staff to manufacturing plant for auditing? IATF 16949 - Automotive Quality Systems Standard 3
S EASA Part 145 - The difference between non-certifying staff and Certifying staff Federal Aviation Administration (FAA) Standards and Requirements 2
R How to Train Staff for Critical Thinking Misc. Quality Assurance and Business Systems Related Topics 3
J Minimum staff per 21 CFR Part 820 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 2
D Value-Added Analysis - Staff (Employee) Satisfaction Quality Tools, Improvement and Analysis 11
M Calibration Certification Qualification vs. Verification by Uncertified Staff General Measurement Device and Calibration Topics 6
T ISO 9001:2008 Management Representative and other Management Staff ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 31
T Staff Acknowledgements for Policy Revisions Quality Manager and Management Related Issues 17
B Performance Evaluation for my boutique's Sales Staff Benchmarking 7
J Does Every Staff need to read the ISO9001 Quality Manual from Cover to Cover? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
P General Manager jumps down to directly contact my staff Quality Manager and Management Related Issues 7
P Seconded Staff and Temporary Assignments Occupational Health & Safety Management Standards 3
K Staff sees no tangible ISO 9001 benefits in 12 months Quality Manager and Management Related Issues 21
G Pharmaceutical Risk Assessment - Use of Medical Staff Pharmaceuticals (21 CFR Part 210, 21 CFR Part 211 and related Regulations) 4
V Is there a retirement age for FDA staff? US Food and Drug Administration (FDA) 1
K Staff Awareness of the Importance of their Activities - ISO 9001 Clause 6.2.2d Quality Manager and Management Related Issues 11
S Dreading an Ineffective External Audit and the impact it will have on staff General Auditing Discussions 1
T Quality Staff - Independence (ISO 13485 Clause 5.5.1) ISO 13485:2016 - Medical Device Quality Management Systems 1
O Should Staff be allowed to see Management Review Meeting Minutes? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
O Should Staff have Access to see Internal and/or CB Audit Results? Internal Auditing 5
A Rate of Staff Leaving the Organization vs. Staff Joining the Organization Benchmarking 4
R Implementing ISO 14001 - How do you Communicate to All the other Staff? ISO 14001:2015 Specific Discussions 2
K What are the Advantages of ISO 9001 for Staff Presentation Training - Internal, External, Online and Distance Learning 27
C How to publicize our ISO certificate to our staff and to our customers? Misc. Quality Assurance and Business Systems Related Topics 8
K How is it possible for a staff member to be a Food Safety Team Lead? Food Safety - ISO 22000, HACCP (21 CFR 120) 1
J 'Competency of Staff' Evaluation Method Training - Internal, External, Online and Distance Learning 8
D Continuity of Service - Measuring the continuity of service of our staff Statistical Analysis Tools, Techniques and SPC 4
S Auditing Approach - Staff auditing their own area Internal Auditing 12
M Inferences from Distribution? (Average per hour/the average pay of the staff) Six Sigma 2

Similar threads

Top Bottom