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We are engineering services company , working on CAD (modelling,drafting,FEA etc). We have a problem with high number of markups from our customer on the drawings due to difference in understanding. We are tying to create a standard for modelling,detailing , FEA . We see creation of standard as a important step in creating common understanding between our engineers and customer representatives. Also we are planning to verify whether our checklists are covering all elements of yet to designed standard. In this aspect , i would like to know what are the things to be noted while designing the standard. Anybody who has faced such situation within or with external customer or has experience in writing standard, i request you to guide me on this.