ralphsulser said:
We had a complaint about a shipment not arriving on time from a customer specified Trucking Company, FOB our plant. We tracked the shipment, and called the trucking company and found out the driver had been jailed on an outstanding warrant, and the freight was impounded.
At one company we had an internal answers we'd like to use for the numerous nuisance complaints from one of our automotive customers incompetent quality reps at a plant. "Here's a quarter, call someone who cares", or "Excuse me sir, but you obviously have me confused with someone who gives a sh**"
This guy was 1 1/2 hours away driving distance, when his engineering department made an engineering change that affected the fit of our part, he called in screaming that we absolutely had to "Air Freight" corrected parts same day.
At one company we had an internal answers we'd like to use for the numerous nuisance complaints from one of our automotive customers incompetent quality reps at a plant. "Here's a quarter, call someone who cares", or "Excuse me sir, but you obviously have me confused with someone who gives a sh**"
This guy was 1 1/2 hours away driving distance, when his engineering department made an engineering change that affected the fit of our part, he called in screaming that we absolutely had to "Air Freight" corrected parts same day.
6:00 pm Monday, we receive package from a guy in a passenger car.
Turns out original Airborne driver decided to make an extra hundred dollars using his Airborne truck to transport furniture for a neighbor. It took a little longer than he planned. Fine print in Airborne contract says all we got was refund of airfreight charge (after a 30 day "investigation period.") I figure I made that back by the following Wednesday in free drinks telling that story in saloons within two blocks of our plant.
good ones...
