Sub Suppliers

[brossbach1]

I have a supplier who does not want to be ISO certified anymore and refuses to do so. What action can be taken to address this issue with the supplier? Do I put them on a supplier development and increase onsite auditing. Need direction and maybe insight what action can be taken.

 

[Golfman25]

Why do you require them to be ISO certified? Absent a specific requirement like the IATF standard, you can basically do what you want.

 

[Randy]

Knock yourself out, it's just a BTB thing. Or cut off your money and find another supplier. But as to what was asked, why do they need to be certified to ISO anything?

 

[ChrisM]

How much do you buy from this supplier, and how many rejects and nonconformances do you raise against them?
Does their supply record indicate that they have problems that ISO certification will/should resolve ??

 

[JanKees]

If i remember correctly, a supplier does not have to be certified. You need to express that wish to be certified every year. And of course,
keep track of their failure rate and when needed, consider a different supplier. And as stated above; what would certification resolve?

 

[Ed Panek]

We use a supplier's external cert to help qualify them but its possible the supplier has no cert and our qualification is more involved and hands on. Its all risk based.

 

[Joe Cruse]

Did you write yourselves into a corner that said you'd demand all suppliers to be ISO 9001:XX certified? If so, what are your reasons? The actual standard does not require this, but maybe you have a good reason for it.

If they are a critical supplier, you're going to have to change YOUR requirements, if you want to keep this supplier. If they are not critical, and there are replacements out there, just drop them.

What other things do you do to qualify and then keep control over your suppliers besides the ISO requirements? As an example, we DO ask suppliers to maintain ISO certification, if they can, or maintain a QMS. But, some of our critical suppliers are small enterprises, so we qualify by visiting them and assessing their operation, have them fill out a survey detailing their operations for us, get samples and run limited production trials, ask for process QC records, and, to avoid risk of poor material getting into our production, run receiving QC on receipts.

 

[qusys]

I have a supplier who does not want to be ISO certified anymore and refuses to do so. What action can be taken to address this issue with the supplier? Do I put them on a supplier development and increase onsite auditing. Need direction and maybe insight what action can be taken.

Did you make a periodical assessment for it? What are the results? How do you control it? Which are your requirements to meet to be your supplier?

 

[FRA 2 FDA]

If you are using ISO certification to meet some kind of internal requirement, like retention of records, or control of work instructions, just work with the supplier to fill that gap. Maybe they send the records to you and you retain them or they agree to control changes to the work instructions they use to produce your product, etc

 

[Dhaval C.]

I have a supplier who does not want to be ISO certified anymore and refuses to do so. What action can be taken to address this issue with the supplier? Do I put them on a supplier development and increase onsite auditing. Need direction and maybe insight what action can be taken.

The alternative is that you can do an assessment/audit/first article inspection. You just have to re-write your supplier evaluation procedure.