SBS - The Best Value in QMS software

Success or failures using Quality inspection services in China


Quality Dork

My company is launching a new product and we are going to be getting much of the material from China. As we are working through the pre-launch we are seeing some differences in what we require and what our Chinese supplier has sent us. The cause is that the President of their company signed off on the change and we were never notified. We are scrambling to make up project and testing time, etc. but longer term we do not believe we can trust the Quality of the product consistently coming from them. We do not believe that this issue is isolated to this vendor.
To aleviate some of the risk we are looking into Quality inspection houses in China. We have found some that post inspection results on line allowing for our approval before shipping. It seems like a decent service, but I want to know if anyone else has had success or failure using these types of services out of China. What are the advantages, disadvantages, etc.?
Elsmar Forum Sponsor


# Advantages:
- Pay only when needed. Much cheaper than going on site.
- Good at following a checklist if you make it really clear and precise.
- Short notice, easy rescheduling. Factories in China often postpone, and that can make your trip to China basically useless.
- In any case, do NOT let the supplier ship without a QC inspection. Once the goods are on the boat, it is too late to get a real compensation in case of a problem.

# Drawbacks:
- Inspectors are multi-product generalists. Again, your checklist (and your reference sample!) will be important.
- Inspectors are seldom real engineers. It is fine for relatively simple products (most consumer goods, let's say), but not for complex industrial goods.
- Bribery issues, but not as widespread as some people will pretend. If you leave little room for subjectivity in your checklist, and if you work with the right people (SGS and STR have a bad reputation), it should be fine.

I hope it helps.
- Renaud Anjoran,

Joey Pan

Our customer used to ask third parts to inspect our products,but for cost down, now they ask us to inspect by ourselves ,then send the report and guarantee letter to them.i think third part inspection would be a good temporary solution but not a permanent solution.
so here some tips for you:
1.sign a contract with vendor including penalty caused by some issues(quality,delivery,service.etc);
2.choose a good vendor with certificate(ISO9001,14001,TS16949.etc) and have a bunch of famous customers(the better customer,the better quality)
3.assign a engineer to conduct their system, ensure their products meet your requirements;
Hope my advice can help you.
Thread starter Similar threads Forum Replies Date
F Bayes Success run Theorem for sample size during OQ&PQ Qualification and Validation (including 21 CFR Part 11) 4
V When and How to apply the Bayes Success Run approach for Sample Size Determination Inspection, Prints (Drawings), Testing, Sampling and Related Topics 4
B Bayes Success-Run on Attribute Data - Determining Sample Size Statistical Analysis Tools, Techniques and SPC 2
A ISO 9001 Registration Audit Success! Covegratulations 2
C What is the Success Rate in CE Mark Certification for Medical Devices? CE Marking (Conformité Européene) / CB Scheme 12
C What is the success rate for FDA Medical Device Approval ? US Food and Drug Administration (FDA) 5
AnaMariaVR2 Change Anything: The New Science of Personal Success [book] The Reading Room 1
AnaMariaVR2 [White Paper] Writing & Enforcing Your SOPs for GxP Compliance Success Document Control Systems, Procedures, Forms and Templates 0
A Change Control Review Management Success or Effectiveness Metric Quality Manager and Management Related Issues 3
V Which Matters Most - Working for Success or Satisfaction? Career and Occupation Discussions 26
Sidney Vianna An ISO Paper: In search of "Sustained Success" ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
Colin Top Management Changing his Perspective - A Success Story ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
S ISO 9001: 2008 Certification Success - Thanks Covegratulations 9
G Success Run testing - Confidence Levels Reliability Analysis - Predictions, Testing and Standards 7
C Reliability Calculation without Failure (Success Run) Reliability Analysis - Predictions, Testing and Standards 10
G ISO 9001:2008 Registration in Universities - Success, Endorsements and Trends? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
I Critical success factors for efficient use of statistical techniques Other Medical Device and Orthopedic Related Topics 14
R ISO/DIS 9004 Managing for the sustained success of an organization ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
T Pistachio Recall a Success? Food Safety - ISO 22000, HACCP (21 CFR 120) 6
V ISO 9001:2008 - How does an organization demonstrate "sustain success"? General Auditing Discussions 14
GStough 5S Implementation Success Stories - Anyone Care to Share? Lean in Manufacturing and Service Industries 18
D IPL - Success Story Imported Legacy Blogs 0
M Stakeholder Analysis - Practical success stories wanted ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
D Quantitative Measurement of the Level of Success in Training Programs Training - Internal, External, Online and Distance Learning 2
Z Is anyone going to the "Measure Up for Success" Conference In Edmonton? Lean in Manufacturing and Service Industries 0
Marc Toyota's success pleases proponents of 'lean' Lean in Manufacturing and Service Industries 10
S Manufacturing a recipe for success - Ideas from the food industry The Reading Room 0
SteelMaiden What does 99.9% success look like if processes were 99.9% accurate? Training - Internal, External, Online and Distance Learning 19
Sidney Vianna ISO 9004 Managing for the sustained success of an organization - Update May 2017 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 89
L Success! We passed our TS 16949 Certification Audit yesterday! IATF 16949 - Automotive Quality Systems Standard 17
C GainSharing / ImproSharing Success Stories? Misc. Quality Assurance and Business Systems Related Topics 3
D Replicating Forum Success to Oil & Gas Sector - ISO 29001 Other ISO and International Standards and European Regulations 4
M AS9100 surveillance audit success AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
R Using Excel .xls spreadsheet to replace paper logsheets - Has anyone had success? Excel .xls Spreadsheet Templates and Tools 24
Marc A guide to success in China, by Americans who live there Immigration and Expatriate Topics 14
Sidney Vianna Towards sustainable success <=> Business Excellence ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
N College Project - Taking ideas from inception through to launch and achieved success Six Sigma 12
R 10 Success Criteria for Software Development Quality Tools, Improvement and Analysis 1
A The application of the 8D analysis - Seeking success stories to share Nonconformance and Corrective Action 2
Q Seeking an Update on GE's Use of Six Sigma and Success Stories Six Sigma 1
Govind Virtual Audit by Internet or Electronic Communication - Do you have any success? General Auditing Discussions 11
S What is the Point of ISO Certification? Your company's success? Philosophy, Gurus, Innovation and Evolution 17
B Seeking: Life success stories of how the APQP process and tools helped your company APQP and PPAP 2
W Interesting Discussion Does Lean hold the key to success? Is Lean the ideal vehicle for moving forward? Lean in Manufacturing and Service Industries 77
D First Pass Design Success - TS 16949 Semiconductor Supplement Design and Development of Products and Processes 5
C Customer Satisfaction Book - Techniques, and Formulas for Success Book, Video, Blog and Web Site Reviews and Recommendations 6
Claes Gefvenberg Any IA success stories? Internal audits that have resulted in great improvements? Internal Auditing 18
Y Benchmarking and Success Rate Survey (ROI) from ISO 9001 Implementation Benchmarking 11
S US Success in Designing & Manufacturing World-Class Goods Design and Development of Products and Processes 2
M 1st day success! QS-9000 - American Automotive Manufacturers Standard 5

Similar threads

Top Bottom