Hi quality folks,
Does anyone have suggestions on how to satisfy a customer who is asking for pages of Ishikawa possibilities on a very minor flash issue? I have already presented at least 3 options for each topic, but the reply Ive gotten is that I haven't considered enough possibilities or given detailed enough reasons for exclusion. Anyone have an example, or advice? (The volume of attention they are requiring is monopolizing all my time, to the exclusion of being able to address other customer concerns & duties.)
Here's 1 line of "occurrence" ...separate report for detection
Ishikawa
Cause Item (Possible Cause) Operator training
Description Operator loads process in press f rom Data Memory
Relevancy for consideration Operator cannot change
Reason for excluding an Excluded Cause Locked process (Password Protected)
Thanks in advance!
Does anyone have suggestions on how to satisfy a customer who is asking for pages of Ishikawa possibilities on a very minor flash issue? I have already presented at least 3 options for each topic, but the reply Ive gotten is that I haven't considered enough possibilities or given detailed enough reasons for exclusion. Anyone have an example, or advice? (The volume of attention they are requiring is monopolizing all my time, to the exclusion of being able to address other customer concerns & duties.)
Here's 1 line of "occurrence" ...separate report for detection
Ishikawa
Cause Item (Possible Cause) Operator training
Description Operator loads process in press f rom Data Memory
Relevancy for consideration Operator cannot change
Reason for excluding an Excluded Cause Locked process (Password Protected)
Thanks in advance!