Suggestions on what to put on an Employee ISO 9001 Intranet page

Q

qmss1

#1
I am developing an employee ISO 9001 home page on an intranet. Any suggestions on what to put on it in addition to the Quality Policy and audit results?
 
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Stijloor

Staff member
Super Moderator
#2
Re: Employee ISO 9001 intranet page

I am developing an employee ISO 9001 home page on an intranet. Any suggestions on what to put on it in addition to the Quality Policy and audit results?
Welcome to The Cove Forums! :bigwave: :bigwave:

You could ask the users what they would like to see.

Stijloor.
 

Stijloor

Staff member
Super Moderator
#4
Re: Employee ISO 9001 intranet page

I have - I received very little input back.
You can select items that your employees must know and items that would be nice to know. Start with a few items on a trial basis. Try to solicit feedback and expand from there.

Here is a link to an article about why employees (50%) do not use the company's intranet.

Stijloor.
 
Last edited:
B

Brunetta

#5
Re: Employee ISO 9001 intranet page

I have - I received very little input back.
Then ask yourself what the intended purpose of having an intranet page for ISO 9001 was in the first place.

From what I can discern by your mentioning of the placement of the Quality Policy and Audit Results on the site, it sounds to me that the purpose of the initiation of this intranet site may be to assist with the communication of the effectiveness of the QMS. If so, I would suggest adding the objectives as well, and information from the management reviews, or a QMS dashboard, the possibilities are really up to you!

Just keep in mind your audience, the every day worker...I don't know of anyone who would really want to read our internal audit reports outside of the audit program. However the executive summary from the management review on what our audits are revealing...that is a much easier read than 22 audit reports and their associated findings, observations and positive practice records!

Other things you could think of to place on the intranet is the QMS documents and records...the possibilities are limitless really...it all depends on the objective you have envisioned for creating this space.

Best suggestion I can give is really figure out what you want the site to do, then figure out the best way to deliver the intent. Otherwise you are just creating the risk of something that will not be of value, will not be up to date, interest will wane and you will just be going through the motions.

~Brunetta
 
W

WisdomseekerSC

#6
Re: Employee ISO 9001 intranet page

We have an Intranet for employees to access from any computer on our network. We have tabs for the different departments with pertinent information posted for their staff members. We have found that posting current controlled forms (with password protection to avoid unauthorized changes) can be printed and used on the spot. For example, Human Resources has our Request for Days Off/Vacation Form posted in addition to Change of Address Form, etc. Select Personnel Policies are posted too.

Our Quality Group has the Quality Manual, Policy and Objective posted and controlled QMS documents and forms. We can even see the level III procedures used by other departments that interface with us so we can coordinate our operations better and make recommendations.

Our Intranet basically serves as a private web site for employees only. It is a great communication board. We also post training powerpoint presentations for review.

Hope this gives you more ideas!:D
 

RoxaneB

Change Agent and Data Storyteller
Super Moderator
#7
Like WisdomSeeker, we have pages for various processes within our organization. It contains information that each process feels is important for and wanted by our users. For the Quality group, what about:
  • Upcoming audit schedule
  • Links to documentation
  • Recognition for excellent adherence to standards or nonconformance resolution
  • Weekly puzzles that related to the world of Quality, with prizes for winners
  • Results of metrics
 

qusys

Trusted Information Resource
#8
You coud put the link to the 6 mandatory procedures, as well as the link to the most important process procedures you cite in Quality manual.
Besides, also the link to QUality manual and to eventual mapping of the core processes with interactions.
You can also insert some present which explain in brief the advatanga to have a QMS and so on.
I think that the information coul dbe useful and it will usefull for management to have all data on a web page.
The other ideas of the other Cover are good ( indices, mgmt review, report..) and we have also implemented.

:bigwave:
 

Stijloor

Staff member
Super Moderator
#9
Our Cove Member "Panchobook", wrote a paper about using a Wiki for his company. I am not an Internet or Intranet expert :nope:, but it is so interesting to see what can be done with today's communication technology.

Stijloor.
 
J

JaneB

#10
Re: Employee ISO 9001 intranet page

I have - I received very little input back.
That's a clue. It may mean they have no idea what 'should' be on it, and thus have no idea what to suggest.

My suggestion: avoid (like the plague) any page called an 'employee ISO 9001' page. As with any communication, start by focussing on the purpose:
  • Why do you want to communicate?
  • What do you want to communicate?
  • Who do you want to communicate to?

If you could provide some info on those questions, I/we might be able to make more suggestions.

Without them, at this point I'd suggest: call the page something that makes sense to people, which almost certainly is NOT 'ISO 9001'. Think of things like:
  • Our quality system
  • How we do things at Bloggs
  • Key things you must know
  • How to (do things, find info you want,) etc.
 
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