Sunday Business Systems Ground Control?

Have you used Sunday Business Systems products?

  • Yes-and loved them

    Votes: 0 0.0%
  • Yes-but don't love them

    Votes: 0 0.0%
  • Yes-but long learning curve

    Votes: 0 0.0%
  • No-but considered them due to low cost

    Votes: 0 0.0%
  • No

    Votes: 3 100.0%

  • Total voters
    3
  • Poll closed .
W

Watchwait

#1
A couple years back I queried for feedback on a commercial Electronic Document Control System called "Ground Control" by Sunday Business Systems. After looking at systems costing 10-20 times as much, we're still looking at Sunday Business Systems as a possible provider (we're a medical device manufacturer). The product appears to be an amazing value at $2500 (one time) for an unlimited number of licenses. I've downloaded the demo and am so far impressed at what I see.

Has anyone had any experience with this application and if so would you care to comment (publically or privately) on your experiences.

Thanks!
 
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Wes Bucey

Quite Involved in Discussions
#2
Well . . .
I voted "no" as did someone else. Your poll doesn't seem to be attracting too many folks.

In lieu of the poll, let me ask you this:

  1. The company offers a free demo, have you and others in your organization tried to use the demo?
  2. If yes, what was your experience?
  3. Have you tried demos of other systems?
  4. Good experience or bad?
  5. Is a relatively limited document control system what you REALLY want and need or do you and your organization REALLY need and want an all-in-one system with modules to handle EVERYTHING (accounting, process flow, shipping, labeling, collaboration, noticing, etc.?) or something in between?
:topic:As you may gather from a post I wrote more than six years ago, at one time I was pretty passionate about document control systems. In the intervening years since my organization created one in-house back in the 1990s, dozens of software companies have come out with off-the-shelf systems which equal and, in many cases, surpass ours.

The ultimate criterion is not what others think of a system but how it works for your individual organization.

A system which does not meet your needs is never the answer, even when it can be had for free, because you will lose time, money, and, especially, patience, trying to make a square peg fit in a round hole. If you are really up in the air about what to get and use, you probably should consider investing in an independent consultant who will survey your needs and capabilities and help your oranization arrive at a PLAN for what you really need and help you choose a system to fit that plan.
 
L

LNeJame

#3
That is definitely sage advice Wes provides.

If you really want to speak to people that have used Ground Control, you should be able to ask the vendor for references.

Thanks,
Larry
 
W

Watchwait

#4
Wes, Larry,

Thanks for the replies. To Wes' questions:
1. Several people have tried out the demo.
2. The deeper we get into it the more shortcomings we see with the product.
3. Yes, several other systems.
4. Great products - just what we'd love to have...srtaing at ~$75k and going (way!) up from there.
5. By virtue of our budget, we'll be forced to acccept some limited functionality, e.g. an integrated training system. However, as a med dev manufacturerer, there are certain basic functionalities we will need - the least of which is Part 11 compliance.

In a previous life, I had the opportunity (and attendant budget) to implement & utilize a top-tier electronic document control system. It was everything one could possibly ask for - and more....at ~$100k. We are a small (100 person) start-up and this level of expenditure is an order of magnitude beyond our budget. What I seem to find in assessing current product offerings is a bi-polar distribution: full-featured products ranging from ~$75k and (way!) up vs. an MS Access-based products selling for a couple thousand dollars with functionalities that we could create internally with a few days of programming. In my transportatin analogy, it's a Lamborghini vs. a skateboard when all I want (and currently need) is a Chevrolet.

Lastly, I am acutely aware of the "one gets what one is willing to pay for" axiom. It's just that I was hoping the market would have, by now, provided the aforementioned Chevrolet...!
 

Wes Bucey

Quite Involved in Discussions
#5
As I have been writing for years, the software development of document control software is in a constant state of flux. Any recommendation today might be obsoleted tomorrow by a new version of another company's software.

One way to get a handle on the process of selecting software is to really knuckle down and consider the processes you need covered in YOUR organization. Work out what it costs in terms of manhours to perform those processes. Use this yardstick as one of the criteria when choosing software to perform some or all of the processes.

Back in the early 1990s, we paid a professional code writer over $100,000 and my partners and I contributed hundreds of hours of our own time in working out the development and bug testing of our software. It was EXTREMELY expensive, but when we were done, we had a bulletproof system which allowed us to triple our gross sales over the next five years without adding any clerks or paper pushers or even shipping personnel. Ultimately, we calculated that by the year 2000, our "expensive" system had given us a net profit of about four times what it would have cost even paying our own wage rates for the hours we put in.
 
W

Watchwait

#6
Thanks Wes but we're between the proverbial rock-and-a-hard-spot. Back in the "early 90's" I too had the good fortune to work for an organization with substantial resources. Fast forward to 2010 and an economy much changed. In this regard the concept of "can't afford NOT to do it..." is dated at best. Oh...the good ole days...:)
 
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