Supplier Auditing Services (Audit Needed?)

Pmarszal

Involved In Discussions
#1
We have a supplier that is on the other side of the world and were looking at different options to verify that the supplier’s controls are sufficient.

We initially though that we could have a virtual audit of the supplier but after a bit of research, many do not recommend this approach for critical suppliers.

Our second option is to hire a auditing service to audit the supplier which would most likely be more cost and time effective than having a individual from the company fly across the world.

My initial though is obviously the performance of a service that completes supplier audits and the main question. Will the auditing service be considered a critical supplier and we will have to audit them?

Would you be able to share your opinions and ideas on how to complete this task most efficiently and cost effective?

Thanks!
 
Elsmar Forum Sponsor

Sidney Vianna

Post Responsibly
Leader
Admin
#2
Is this an existing supplier? Or a new one? What kind of products are they involved with? According to your own words, this is a critical supplier. Any risk based thinking approach would tell you that you must have high degree of confidence in critical suppliers.

If you were to outsource the auditing of such critical supplier, what would be the criteria the auditing organization would use to assess such vendor? Yours? Theirs? A combination? Obviously you need to have confidence in an auditing organization if they are going to assess a critical supplier on your behalf; so, yes, the auditing organization would be deemed a critical supplier as well.

A reliable QMS supplier certificate could be a starting point in your journey to gain confidence in this supplier's capabilities. But an actual audit of the supplier should only be performed if it will help you gain confidence in this organization’s capabilities to consistently deliver conforming products to you. A supplier assessment should be perceived as an investment, not an expense.
 
Last edited:

Pmarszal

Involved In Discussions
#3
Sidney: Thanks for the quick response! It is very helpful to bounce off ideas and suggestions on this forum.

This is an existing supplier that was initially qualified using their own ISO TS 16949 and ISO 9001 audit report and certificates.

They manufacture and supply technical ceramics. The auditing criteria would be to assess if vendor controls are sufficient to ensure that our companies purchased product or service conforms to specified manufacturer requirements including quality requirements. So it would a combination, their procedures and standards as they apply to our product (if that makes sense).

We asses (desk audit) the supplier quality quarterly and a supplier SCAR was issued against them and company made a determination to do the site audit. I also understand it is an investment into the quality of our products and want to make the right call on the approach we take.

Any other suggestions or do you recommend internal auditors to visit the facility?
 

Sidney Vianna

Post Responsibly
Leader
Admin
#4
We asses (desk audit) the supplier quality quarterly and a supplier SCAR was issued against them and company made a determination to do the site audit.
Thanks for the additional clarification.

From what I understand, this supplier audit would focus on potential corrective actions related to the issued SCAR. If the issue at hand is highly technical, it seems to me that it would be much better if your own representative(s) perform such audit.

Outsourcing a supplier audit like this with a very specific issue might not be useful, unless the auditor has a profound understanding of the technical issues at play.

Good luck.
 
Thread starter Similar threads Forum Replies Date
A Agenda for 8D audit on Supplier's side - Auditing Corrective Actions General Auditing Discussions 5
J Recomended Values - Auditing process in a supplier IATF 16949 - Automotive Quality Systems Standard 18
Ed Panek Supplier Auditing - No purchases from our key suppliers in the last 24 months ISO 13485:2016 - Medical Device Quality Management Systems 5
J Auditing Supplier Corrective Actions Supplier Quality Assurance and other Supplier Issues 3
S Audit Points for Auditing a Welding Supplier General Auditing Discussions 14
K Gamma Ray Sterilization Quarterly Dose Auditing Supplier Requirements ISO 13485:2016 - Medical Device Quality Management Systems 5
N Auditing a Software Code Subcontractor (Supplier) ISO 13485:2016 - Medical Device Quality Management Systems 4
B Supplier and Contractor Auditing - Report Template Needed Supplier Quality Assurance and other Supplier Issues 1
D Auditing Suppliers - Supplier audit by a customer who is also a competitor Supplier Quality Assurance and other Supplier Issues 13
K Auditing the Internal Vendor (Supplier) Management Process Supplier Quality Assurance and other Supplier Issues 2
Q ISO/TS 16949: Requirement for Auditing the Sub-Supplier IATF 16949 - Automotive Quality Systems Standard 6
G Auditing a Supplier in another country - What should I do - advice needed ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
S Auditor recommends better Vendor (Supplier) Auditing Supplier Quality Assurance and other Supplier Issues 20
Ajit Basrur Checklist for Auditing a Resin Supplier General Auditing Discussions 3
W AS9100 Supply Chain - Supplier evaluation and auditing Supplier Quality Assurance and other Supplier Issues 5
I Classifying a Supplier Medical Device and FDA Regulations and Standards News 3
J API Q1 - 5.6.1.2 (b) - Initial Supplier Evaluation—Critical Purchases Oil and Gas Industry Standards and Regulations 1
M ISO 13485 Supplier Question ISO 13485:2016 - Medical Device Quality Management Systems 13
S Supplier AS9100 certificate suspended - still ship goods ? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 7
S Supplier change management Supplier Quality Assurance and other Supplier Issues 3
Robin H Wanted: Supplier Quality Engineer Job Openings, Consulting and Employment Opportunities 0
G Root cause for outsourced pest control service not in approved supplier list ISO 13485:2016 - Medical Device Quality Management Systems 4
A Supplier capacity analysis template IATF 16949 - Automotive Quality Systems Standard 1
L PACCAR Parts Supplier Portal? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
G Supplier problem solving IATF 16949 - Automotive Quality Systems Standard 8
J Critical Supplier Initial evaluation for single purchases Oil and Gas Industry Standards and Regulations 16
T Supplier Evaluation - *ALL* Suppliers to business? ISO 13485:2016 - Medical Device Quality Management Systems 5
F Supplier : Product Qualification Supplier Quality Assurance and other Supplier Issues 0
M Supplier Scrap Cost Supplier Quality Assurance and other Supplier Issues 2
I Supplier Evaluation Process ISO 13485:2016 - Medical Device Quality Management Systems 4
Pmarszal Technical File - Critical Supplier List Questions CE Marking (Conformité Européene) / CB Scheme 2
W Rights of Supplier in Design & Build WP Manufacturing and Related Processes 0
D Critical Supplier will not allow us to audit Plant floor US Food and Drug Administration (FDA) 12
ScottK Opening for Manager, Supplier Quality Engineering on my team- Orangeburg, NY - On-site Job Openings, Consulting and Employment Opportunities 0
E Control of Sterile Barriers made by the supplier Design and Development of Products and Processes 4
B AS9100:D - Purchase Order required if ordering paint on supplier portal? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
B Supplier Evaluation report - Validation required or not ISO 13485:2016 - Medical Device Quality Management Systems 3
E Where can i get latest toyota and honda Supplier Quality Assurance Manual (SQAM) Customer and Company Specific Requirements 3
O AS9100 8.4.3 Supplier Terms and Conditions AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
S AS9100 Supplier Audit Checklist example AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
M Supplier Evaluation for Cold Chain Distribution of Human Tissues Supplier Quality Assurance and other Supplier Issues 3
Dazzur Sharing Suppliers Performance Data with Supplier. Supplier Quality Assurance and other Supplier Issues 6
H Pre-production units & Purchasing/Supplier/Material controls ISO 13485:2016 - Medical Device Quality Management Systems 6
Quality Specialist AS9100D Approved Supplier List requirements and how to apply Supplier Quality Assurance and other Supplier Issues 11
R Customer Listed on Approved Supplier List (ASL) AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 0
F Change in address for critical supplier - does NB need to be informed? CE Marking (Conformité Européene) / CB Scheme 20
GStough Audit Nonconformances (?) for Suppliers Not Registered to ISO and No Supplier Quality Agreement Exists General Auditing Discussions 24
C Supplier Audit - Looking for a quality audit checklist General Auditing Discussions 3
L Supplier Performance when your supplier is also the customer ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
L Supplier performance evaluation Supplier Quality Assurance and other Supplier Issues 8

Similar threads

Top Bottom