SBS - The best value in QMS software

Supplier Audits - Do we have to Rate suppliers?

Marc

Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#1
#1
This thread was imported and the sequence of posts was messed up. I think it started with this:
clark530 said:
I work for a company that is not ISO certified. They have sent me through Lead Auditor/Lead Assessor training. We want to qualify our suppliers. Purchasing and engineering have taken my Supplier Audit Checklist which uses the 20 Elements and totally changed it. They do not want to rate our suppliers they think. They just want to ask yes or no questions. What can I say to convince them that we should use a rating system for example Satisfactory, Concern, Non Conformance, Not Applicable. Help
Click to expand...
Even if it's yes-no questions there has to be numbers! I see no problem with a yes no as long there is an evaluation methodology. What does 5 yes's and 16 no's mean? You have to have some sort of criteria.
Or try a cattle prod while they're sitting on the pot. Stick it under the door - nail their ankle - and they won't even know who did it. But you can smile a lot when you see them as you pass in the hall. They may still not rate the suppliers, but you'll be happy anyway! Cattle prods are always good for a laugh!
 
QMS for Medical Device Companies
Elsmar Forum Sponsor
W

Wallybaloo

#2
#2
I'm not from a Purchasing environment and may not have the best examples, but consider these:

1. You may need to qualify two suppliers of the same commodity, one as a back-up. Both will rate 'Yes' on the important questions but one will be better than the other. Of course you'll use the best as your primary supplier and only the 'shades of gray' answers will document which one that is.

2. If you're checking ISO registration as one of your qualifiers, the company that's not registered may actually be complying with the standards better, and making a better product, than the registered supplier (is that heresy?). You'll need some explanatory text on that one.

There are probably better examples and it occurs to me that if I had to audit under the constraints facing you, I couldn't expect to provide management with the information they really need.
 
C

clark530

#3
#3
Supplier Audits

I work for a company that is not ISO certified. They have sent me through Lead Auditor/Lead Assessor training. We want to qualify our suppliers. Purchasing and engineering have taken my Supplier Audit Checklist which uses the 20 Elements and totally changed it. They do not want to rate our suppliers they think. They just want to ask yes or no questions. What can I say to convince them that we should use a rating system for example Satisfactory, Concern, Non Conformance, Not Applicable. Help
 
J

Jim Biz

#4
#4
Wally - do you get a higher rating for speling? Or do you simply avoid Marc's cattle prod ;)
 
Kevin Mader

Kevin Mader

One of THE Original Covers!
Staff member
Admin
#6
#6
Barb,

You're too clever! Still, I don't think it will help me much. Without spell check, I am plain awful!

Marc,

Quite the prankster! Unfortunately (or quite possibly, Fortunately) I share that same affliction. The lighter-side is a good thing.

Wally,

Don't worry about the spelling too much. I can barely read anyway and wouldn't know if your spelling (and Jim's) is good or bad (LOL).

And speaking of good and bad, I will throw this one out to the group...

Nothing new, I suppose, as we have discussed scale systems for rating audit responses/supplier status. Scaling systems are not as useful as people suppose they are (unless a correlation study was done and shows how ratings are connected to response details, I would be skeptical). If one is to use a scaling system, then you should do so understanding this.

As for yes or no, good or bad, descriptions, these are amongst the worst, IMHO. The less descriptive, the higher probability of generating bad data and incorrect conclusions.

Regards,

Kevin
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
M Supplier Audits - Stop Wasting Everyone's Time! General Auditing Discussions 15
Ed Panek Corona Virus impact on Supplier Audits and Received Parts ISO 13485:2016 - Medical Device Quality Management Systems 4
P Supplier Audits in the wake of COVID-19 ISO 14971 - Medical Device Risk Management 3
Genofear Customer wants to audit our supplier audits - seems inappropriate General Auditing Discussions 11
A Supplier Process Audits - Creation of Reports General Auditing Discussions 3
K Is evidence of second party audits required for every supplier? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
J Supplier Assessment Questionnaire for Second-Party Audits IATF 16949 - Automotive Quality Systems Standard 2
W IATF 16949 Clause 8.4.2.4.1 Second Party Audits (Supplier Management) IATF 16949 - Automotive Quality Systems Standard 45
F Supplier Audits - Creative ways to gain confidence in the next Supplier Training - Internal, External, Online and Distance Learning 6
R Telephonic supplier audits! General Auditing Discussions 6
P Challenge Supplier Process Audits to VDA 6.3 VDA Standards - Germany's Automotive Standards 1
L Sourcing Audit Schedule for Supplier Audits IATF 16949 - Automotive Quality Systems Standard 3
S Supplier Audits - What to Audit when a Supplier is not Certified Supplier Quality Assurance and other Supplier Issues 11
V Is there an approach to define the "must 'or' should" in supplier audits? US Food and Drug Administration (FDA) 2
T Are Supplier Audits Required by ISO 9001:2008? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
O Vendor (Supplier) Responsibility - Re: Quality Audits 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 5
S Excipient Manufacturers - Supplier Risk Assessments when they refuse Customer Audits Supplier Quality Assurance and other Supplier Issues 5
H Medical Device Vendor (Supplier) Audits - Foreign Languages and Translations General Auditing Discussions 7
G Auditor Requirements - AS9100 Vendor (Supplier) Audits Quality Manager and Management Related Issues 2
J Audit Programme - Include CB Audits, Customer Audits, Supplier Audits? General Auditing Discussions 18
E Supplier Audits - How often do you need to Audit your Supplier Supplier Quality Assurance and other Supplier Issues 22
J Initial Supplier Audits In Person or Not? Federal Aviation Administration (FAA) Standards and Requirements 4
S Supplier Development Process failed - Question regarding sub-suppiler audits IATF 16949 - Automotive Quality Systems Standard 4
S Second party audits - Supplier audits or product audits? Internal Auditing 7
J Who should conduct Supplier Evaluation Audits? Supplier Quality Assurance and other Supplier Issues 12
ScottK Is using a 3rd party auditor for supplier audits a big trend? Supplier Quality Assurance and other Supplier Issues 14
G What to present for 'Lessons Learned" from audits to Sony Ericsson - Supplier to SE Misc. Quality Assurance and Business Systems Related Topics 2
S Dock Audits as part of Supplier Containment Action Nonconformance and Corrective Action 3
M Supplier Monitoring - Do we need to do Supplier Audits? - TS16949 Clause 7.4.3.2 IATF 16949 - Automotive Quality Systems Standard 7
W Supplier / contract testing facility audits - Small start-up - Medical devices Supplier Quality Assurance and other Supplier Issues 8
M Supplier Audits - Sales department wants me to add a section on the environment Supplier Quality Assurance and other Supplier Issues 7
K Supplier Audits - How far do we have to go? How much detail? Supplier Quality Assurance and other Supplier Issues 12
B Interest in AS9000 - AlliedSignal Aerospace, doing a lot of supplier audits to this Various Other Specifications, Standards, and related Requirements 1
U Approved Vendor (supplier) List Supplier Quality Assurance and other Supplier Issues 8
M Supplier requirements - Major supplier is a Non-Profit registered with ICCBBA (FDA UDI) Supply Chain Security Management Systems 7
P Training department ideas and development for automotive supplier Training - Internal, External, Online and Distance Learning 6
B Software service provider as critical supplier ISO 13485:2016 - Medical Device Quality Management Systems 4
T AS9100D Clause 10.2.1g Supplier Corrective Action for each and every nonconformity? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
S Supplier protocol for the Quality Supplier Quality Assurance and other Supplier Issues 6
A API Spec Q1 Purchasing Process - Supplier Reevaluation based on Supplier Risks 5.6.1.4 Oil and Gas Industry Standards and Regulations 15
D Approved supplier list - Distributors question ISO 13485:2016 - Medical Device Quality Management Systems 6
G Supplier delivered recent PPAP, should he deliver yearly layout inspection? IATF 16949 - Automotive Quality Systems Standard 4
E ISO 13485 QMS certification as a Supplier ISO 13485:2016 - Medical Device Quality Management Systems 8
G Supplier doesn't share drawings IATF 16949 - Automotive Quality Systems Standard 15
S Use of raw materials by two supplier CE Marking (Conformité Européene) / CB Scheme 2
D Are Supplier Quality Agreements Quality Records ? Other Medical Device Regulations World-Wide 9
G Dealing with non conformity caused by Supplier Components detected in the production line IATF 16949 - Automotive Quality Systems Standard 14
G Supplier doesn't accept the complaints Supplier Quality Assurance and other Supplier Issues 20
K New supplier audit as per V3.1 by French Automotive OEM General Auditing Discussions 2
A ASL requirement when the supplier is certified for ISO 13485 ISO 13485:2016 - Medical Device Quality Management Systems 6

Similar threads

Top Bottom