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Hi friends
I just thought of putting this piece to the forum so that the discussion can be useful to many guys. The subject I selected is Supplier Development. Today, all the major auto OEMS have their own system of supplier selection, evaluation, performance monitoring and then the Corrective action loop. Supplier development is the last part of this cycle, wherein the gaps observed from each supplier are attacked and then the system is put in place towards continual improvement. Many SQEs in my past experience, would focus mainly on the system to be in place and they just do not bother to look at the bigger picture to help the supplier as well as the customer in reality.
In my view, the real supplier development need to be drawn by aligning the QMS to the business goals. This would help cascade down to the root and all the efforts spent at the root would aim for the top line aligned to the mission/vision statements.
I can put the following major activities towards real supplier development
1) Decide on the strategic goals (from mission statement, customer surveys and industry analysis) after study & identifying the gaps to the present performance. This would align the goals at the organisation level.
2) Identify targets clearly (SMART)
3) Then identify the processes which are key to achieve these goals (business as well as operation processes) and group the processes
4) Then identify measurable targets for each process
5) As a last step, focus the Kaizen teams' effort to improve the process performance
This way, all the kaizens in the organisation are aimed at the overall business results, customer expectations and benchmark with the industry leaders.
These steps if followed, the benefits can be seen to both supplier as well as the client orgnizations.
I welcome views from the forum with different approaches followed by different OEMs across different geographies.
Please let me know the approach is correct or any tailoring (improvement) is required. May be a few of the links or different concepts as an attachment would help me to fine tune my thinking. Is there any other structured methodology available readily..??
I welcome participation
Suresh
I just thought of putting this piece to the forum so that the discussion can be useful to many guys. The subject I selected is Supplier Development. Today, all the major auto OEMS have their own system of supplier selection, evaluation, performance monitoring and then the Corrective action loop. Supplier development is the last part of this cycle, wherein the gaps observed from each supplier are attacked and then the system is put in place towards continual improvement. Many SQEs in my past experience, would focus mainly on the system to be in place and they just do not bother to look at the bigger picture to help the supplier as well as the customer in reality.
In my view, the real supplier development need to be drawn by aligning the QMS to the business goals. This would help cascade down to the root and all the efforts spent at the root would aim for the top line aligned to the mission/vision statements.
I can put the following major activities towards real supplier development
1) Decide on the strategic goals (from mission statement, customer surveys and industry analysis) after study & identifying the gaps to the present performance. This would align the goals at the organisation level.
2) Identify targets clearly (SMART)
3) Then identify the processes which are key to achieve these goals (business as well as operation processes) and group the processes
4) Then identify measurable targets for each process
5) As a last step, focus the Kaizen teams' effort to improve the process performance
This way, all the kaizens in the organisation are aimed at the overall business results, customer expectations and benchmark with the industry leaders.
These steps if followed, the benefits can be seen to both supplier as well as the client orgnizations.
I welcome views from the forum with different approaches followed by different OEMs across different geographies.
Please let me know the approach is correct or any tailoring (improvement) is required. May be a few of the links or different concepts as an attachment would help me to fine tune my thinking. Is there any other structured methodology available readily..??
I welcome participation
Suresh