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Supplier Development Requirements - TS 16949

A

andrewg

#1
Supplier Quality Management System Development

We are a tier 3 or 4 organisation (dependant on which customer we are supplying). How vigorously should we enforce the Quality Management System Development requirement of TS16949:2002 given that our suppliers cannot achieve this registration ( being 4th or 5th tier)?
 
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J

jrubio

#2
Re: Supplier Development

andrewg said:
Supplier Quality Management System Development

We are a tier 3 or 4 organisation (dependant on which customer we are supplying). How vigorously should we enforce the Quality Management System Development requirement of TS16949:2002 given that our suppliers cannot achieve this registration ( being 4th or 5th tier)?

I Think that you yourself can answer this question taking into acount the previously process audit that your Customers have done in your facilities.

Regarding ISO TS System if depends of your Customers requiments.
 
V

vanputten

#3
Re: Supplier Development - The TS 16949 Requirements

I am not aware of any exceptions related to what tier you are. If you customer requires that you become TS 16949 registered, and you meet the IATF requirements for becoming registered, then 7.4.1.2 applies.

Assuming you are allowed to be TS 16949 registered, then you have two choices, "develop" you suppliers or get customer waivers.

I have learned the above first hand. We are a semiconductor manufcturer and are tier 2 /3 to the auto industry. Many of our suppliers have never even heard of ISO 9001.

Regards,

Dirk
 
A

andrewg

#4
Re: Supplier Development - The TS 16949 Requirements

Thanks Guys,

I will take this up with my Manager. Just a point Vanputten, I work for semiconductor company also so interested in your experience in this. Please keep the advice coming.

Regards,

Andy
 
V

vanputten

#5
Re: Supplier Development - The TS 16949 Requirements

Hello Andy:

I would say about 40% of my time is dedicated to implementing two stupid TS requirements. 7.4.1.2 Supplier development and 7.6.3 Laboratory accreditation. There should be a qualifying clause for companies that are tier 3, 4, etc. We are not going to contact our many auto customers for waivers. So we have no choice.

ISO 17025 for all test, inspection, and calibration service providers and everyone else has to be ISO 9001 certified. It is a nightmare to get internal employess and external suppliers to understand and drive towards these requirements.

There have been many threads on these subjects so do a search on the Cove. Also, check the Sanctioned Interpretations and FAQ's at www.iaob.org. I interpret the SI's and FAQ's to say that we can accept plans to become ISO 17025 or ISO 9001 certified.

Good luck. Nothing but pain, waste of resources, etc.

Regards,

Dirk
 

Helmut Jilling

Auditor / Consultant
#6
Re: Supplier Development - The TS 16949 Requirements

vanputten said:
I am not aware of any exceptions related to what tier you are. If you customer requires that you become TS 16949 registered, and you meet the IATF requirements for becoming registered, then 7.4.1.2 applies.

Assuming you are allowed to be TS 16949 registered, then you have two choices, "develop" you suppliers or get customer waivers.

I have learned the above first hand. We are a semiconductor manufcturer and are tier 2 /3 to the auto industry. Many of our suppliers have never even heard of ISO 9001.

Regards,

Dirk
There are several angles one could propose, but for now, bear in mind, the requirement only applies to suppliers within the automotive side of your business. And then, only those that meet the applicability. So, many ordinary vendors may fall outside this requirement.

Also, when you get to tier 3 and 4, it generally becomes weaker, but would require some feedback from customers.

When I have more time, I will explain one more key angle you might try.
 
V

vanputten

#7
Re: Supplier Development - The TS 16949 Requirements

Hello Hjilling:

I am looking forward to your next posting. I need help in this area too.

I would love to learn about different angles to take, And I would like to learn more about how to determine applicability of 7.4.1.2 and 7.6.3.

We have over 5,000 part numbers. We don't build to customer specs or prints. Our automotive cusotmers buy parts from our catalog. Therefore, any one of our 5,000 parts could become an "automotive part." Becasue of this, we apply TS 16949 requirements to everything.

This includes suppliers, subcontractors, etc.

Thank you,

Dirk
 

Helmut Jilling

Auditor / Consultant
#8
Re: Supplier Development - The TS 16949 Requirements

vanputten said:
Hello Hjilling:

I am looking forward to your next posting. I need help in this area too.

I would love to learn about different angles to take, And I would like to learn more about how to determine applicability of 7.4.1.2 and 7.6.3.

We have over 5,000 part numbers. We don't build to customer specs or prints. Our automotive cusotmers buy parts from our catalog. Therefore, any one of our 5,000 parts could become an "automotive part." Becasue of this, we apply TS 16949 requirements to everything.

This includes suppliers, subcontractors, etc.

Thank you,

Dirk

The other main angle is a little less clear. In fact, I look forward to input from other 3rd party auditors as to whether you agree. It would be interesting to know whether I am alone in this interpretation. But, it might provide an answer in this instance.

When the TS standard first came out, the IAOB made quite a point about being different. This was NOT QS-9000 and by golly, the rules were going to be different, for sure! There was a viewpoint on the part of the Big 3 that QS had failed to deliver. Well, it hardly failed to deliver when it helped the majority of suppliers get down to ppms better than 50, and delivery near 100%. It certainly worked. But TS was the next step in managing for improvement.

So, the point is, things were going to be different. One of the things that would change was the applicability would be much tighter. Non-automotive suppliers could not be certified to TS. In QS, many non-automotives slipped in. So, to enforce this narrow window, definitions would be defined narrowly defined. Scopes would be strictly enforced.

Customers were defined as OE's. Tier 1 suppliers were now called Organizations, and were defined as suppliers to the OE customers. Tier 2's were then defined as "suppliers to Organizations." This logic was pretty clear, and a logical extension from QS practices.

In keeping with the restricted club perspective, they really didn't envision tier 2s as going to TS. ISO 9001 would be adequate. They were reducing the supply chain, and didn't want to fool with smaller companies. Let the tier 1's deal with them.

So, when you got to tier 3 and 4, it generally became weaker. If a "Supplier" was a tier 2, then the requirement to develop "Suppliers" in cl 7.4 was essentially directed at the tier 2 level. In other words, there was no mention of sub-suppliers below the [tier 2] Supplier level.

Thus, a good argument could be made back then that 7.4 did not particularly apply to a tier 3 sub-supplier, unless specifically required. In fact, back in QS, there was actually some interpretation or expanation to that effect (which led me to think this way).

However, there is a wrinkle. For some reason, the definitions began to soften. Delphi and Visteon wanted to be called customers too. They wanted their customer specific requirements to be audited as well. Then other big tier 1's said they wanted to be called customers too.

Now, the official IAOB point of view is a customer can be at any level of the suppliy chain. In their unique fashion, they replaced the clear definitions, without explaining the impact on audits, and things like the 7.4 requirements. If a customer can be at any level, then is a supplier at any level? Does this now include tier 3 and 4?

Originally, it didn't. Now it is not clear. So, Dirk, it is an intereting angle, but may not be accepted by all customers or all auditors. But, it is angle that might hold your solution. But I would get some input from your CB and key customers.

Since this can be argued, I would welcome the input from other 3rd party auditors or registrar folks.


, but would require some feedback from customers.
 
D

D.Scott

#9
Re: Supplier Development - The TS 16949 Requirements

This is the "Keep the registrar in business" clause.

Very simply, if you are TS16949, you MUST develop your suppliers with a goal of conformity to 16949. Your suppliers MUST attain ISO 9001:2000 registration as a minimum (unless you get customer waivers).

I understand the argument about automotive Vs non-automotive however if a supplier crosses the line even minimally, they become an automotive supplier. If 99.999% of all supplies purchased from a supplier are used in non-automotive products, the .001% used in automotive would make them an automotive supplier. As Dirk stated, it is easier to include them all.

Again Dirk pointed out you can accept a "plan" and I understand that is correct with a catch. The supplier development in the case of a plan for certification to ISO9001:2000 is interpreted to be accomplished within the term of your registration. In other words, the supplier should attain registration to ISO 9001:2000 within the 3 year cycle of your registration.

It should be noted that outside the TS requirements, there is no supplier development requirement. That is to say, if you are ISO 9001:2000 and you supply a customer who is TS16949, you are not required to do any supplier development. Your customer may make it a customer specific requirement however, as discussed in another thread, you are not required to accept all customer specific requirements. You have the option of taking exception to that requirement. When you get right down to it, you will be expected to stand behind the quality of whatever you send to your customer. They won't accept passing the responsibility down your supply chain. They will expect you to fix whatever went wrong.

If you can stick with ISO 9001:2000 then you should do so. If you took the big bite of TS, fall in line and develop your suppliers. Trying to run one system for automotive and one for non-automotive will only lead to problems.

Please remember, I am expressing my opinion and not speaking with any authority. If you have specific questions about this or any other requirement, it is always best to ask your registrar.

Dave
 

howste

Thaumaturge
Super Moderator
#10
Re: Supplier Development - The TS 16949 Requirements

hjilling said:
...The other main angle is a little less clear. In fact, I look forward to input from other 3rd party auditors as to whether you agree. It would be interesting to know whether I am alone in this interpretation...
I missed your post a few weeks ago, but picked up on your idea when you posted in another thread today. I'm another 3rd party TS auditor, and I don't agree.

Your interpretation is based on the historical context that TS was developed in, but what I'm required to audit are the requirements contained in the document itself. The definition of "supplier" in TS is defined in ISO 9000, with no distinction being made for tiers within the automotive industry.

If the IATF or IAOB wanted to have a different interpretation, they would have included it in the IATF Guidance document, the sanctioned interpretations, or the FAQs. In fact, the IATF Guidance says "The burden is on the organization to demonstrate compliance of its suppliers to this requirement.

Overall, it's an interesting theory, but I'd still write a nonconformance...
 
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