Supplier Deviations - Should this be counted in the supplier ppm?

R

RosieA

#1
We have a supplier who requested and was granted a deviation on some material BEFORE it shipped.

The Plant QA person rejected the material, despite the deviation being in place, because she said that even though it had been accepted, it was non-conforming.

Opinion: Should this be counted in the supplier ppm, or not? :thanks:
 
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Jim Wynne

Staff member
Admin
#2
There are a lot of different ways to look at this:
  • It's not nonconforming material because the deviation changes the specification(s), albeit temporarily.
  • It's a matter for concern because even though the supplier asked for permission rather than forgiveness, NC product was produced.
  • There's not much point in giving the supplier a PPM hit; it might discourage such honesty in the future.
I favor the first one.
 
J

jasonb067

#3
What is the purpose of you all tracking ppm? If there is no benefit of counting these defective parts against their ppm then do not do so.
 

Kales Veggie

People: The Vital Few
#4
We have a supplier who requested and was granted a deviation on some material BEFORE it shipped.

The Plant QA person rejected the material, despite the deviation being in place, because she said that even though it had been accepted, it was non-conforming.

Opinion: Should this be counted in the supplier ppm, or not? :thanks:
That depends on your policy / procedure. My opinion is that it should not count, because reason for deviation could have many reasons / sources. It could be caused by a design issue, such as wrong material selection.

In my opinion an approved deviation by people with authority overrides the Plant QA decision.

Plant QA is wrong here.
 
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