Supplier Evaluation and Approval forms - Discussion and Evaluation Examples

Chickenlips

Starting to get Involved
#1
We are in the process of putting together our Purchasing procedures. We are currently working on an Approved Supplier list. I am wondering if anybody has any examples of Supplier evaluation forms that we could look at. We need any ideas that we can get! This is something new to our company, and we are at a standstill. Any help from this forum would be much appreciated! Thanks!
 
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Mike S.

Happy to be Alive
Trusted Information Resource
#2
Hi Chickenlips,

What a screen name!

Most supplier evaluation forms start by asking some basic questions like supplier name, address, phone, fax, etc.; plant size; # and classification of employees (i.e. how many Engineering, Production, etc.); key contacts (names, titles, contact info.); # years in business, products/services offered; etc. etc.

Then, they ask about the QMS. Can we get a copy of the Q Manual? Are they certified or compliant, and if yes, to what standard? Many surveys stop there if the supplier is certified to ISO9001 or QS, etc. If not, they go on to basically ask if the supplier has or performs the critical functions of a good QMS -- i.e. do you have doc. control procedures, do you calibrate your equipment, etc. Often there is a question for every "shall" in ISO.

Of course, add any questions important to you and your company. Make it meaningful to you and your needs/concerns.

Hope this helps.
 

Chickenlips

Starting to get Involved
#3
Thanks so much for the reply! I think that will give me a good start.

As for the screen name...it is a nickname given to me by my best friend's Dad, who is somewhat of a joker. It's stuck with me, and I found that it was much easier to sign on to a website with it, as very few other people would have such a nickname! So I don't have to try several different user names before I find one that hasn't been taken.

Do you know of any links where I can find an example of such an evaluation form? I could think of many questions, but I would like to see what others are doing out there. Thanks again!
 

JodiB

Still plugging along
#4
I'm pretty sure that there have been examples posted here in other threads. Have you done a search? I'd post the link if I knew how, but just look at the titles of the threads and surely you will find one dealing with supplier approval.
 
#6
Just a word of advice...

When you start figuring out what to ask: Remember that short is sweet.

I get those surveys by the dozens, and I don't mind telling anyone that I hate the ***** things. More often than not they contain far too many questions and take too long to fill in, because the questions are too specific.

/Claes
 
A

Al the Elf

#7
Troublesome surveys

But Claes, are they specific about things that are important to your customer, or do they just contain a whole bunch of standard questions that have no relevancy ?

Chickenlips - such surveys are an opportunity to enhance the understanding of your suppliers about what is important to you. If they've got any sense then they'll jump on what you've asked and try the utmost to achieve it....but only if they think it's been designed appropriately. I try to pitch this as part of the relationship/partnership building exercise.

Cheers, Al.
 
K

K.Somasundram

#8
If you go thro' some of the QS procedures of Big Automotive company ( Ford , Gm , Chrysler) , you find the forms.
 
#9
Re: Troublesome surveys

Al the Elf said:

But Claes, are they specific about things that are important to your customer, or do they just contain a whole bunch of standard questions that have no relevancy ?

Cheers, Al.
Hi Al,

Good question. Ok, my opinion: Mostly standard questions that have no relevancy. In most cases I actually don't think that anyone reads the returned document. They just want a signature on the paper to be able to prove that they're doing the evaluation.

I can understand it when we get those forms from new customers, but when we get them from long time customers that know us well and already have information on us that goes far beyond what any survey could convey??? The standard requires no surveys.

/Claes
 

Mike S.

Happy to be Alive
Trusted Information Resource
#10
I agree Claes, IMHO long-time customers shouldn't be re-sending surveys provided there are no major problems. Once approved by an initial survey or site visit, etc. our system is set-up such that the vendor remains on "approved" status as long as their demonstrated performance dictates it. Sending out the same old survey year after year tells me the customer is not thinking and is making extra work for themselves and us.
 
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