Claes Gefvenberg
Admin
I certainly have, and I don't approve, because some of those questions I'm not even allowed to answer (nor do I want to).Mike S. said:
/Claes
Supplier Evaluation and Approval forms - Discussion and Evaluation Examples
/Claes
Elsmar Forum Sponsor
We've been seeing alot of this lately too. All I can do is fill out the portions that have to do with our QMS, capabilities and commodities, and contact info. Then I send it to the Office Manager (one of the owners) and let them decide what other information they are willing to give to that particular customer.
One odd one I read recently was asking about our vehicle registrations and insurance. About the only thing I can think of is it might have had something to do with our trucks delivering or picking up at their premises.
One odd one I read recently was asking about our vehicle registrations and insurance. About the only thing I can think of is it might have had something to do with our trucks delivering or picking up at their premises.
R
Rob Nix
Mike S.,
Yes, I've been getting a lot of those lately too. Like Cari, I fill out only what I'm responsible for. I get input from others (CFO, admin, etc.) and they either complete it or do not. Interestingly, for those surveys where we leave those intrusive questions blank, we have not heard anything back from the customer.
We believe these are just a formality and that they end up in a file somewhere - and the responsible person gets to put a "completed" checkmark on some form to get the warm fuzzies for their accomplishments.
Yes, I've been getting a lot of those lately too. Like Cari, I fill out only what I'm responsible for. I get input from others (CFO, admin, etc.) and they either complete it or do not. Interestingly, for those surveys where we leave those intrusive questions blank, we have not heard anything back from the customer.
We believe these are just a formality and that they end up in a file somewhere - and the responsible person gets to put a "completed" checkmark on some form to get the warm fuzzies for their accomplishments.
B
ben sortin
Outcomes of supplier surveys shall answer the following:
Do we have enough information to decide whether to develop them?
Do we have enough information to decide whether our competition has a strategic advantage because of them.
Do we have enough information to decide whether to develop them?
Do we have enough information to decide whether our competition has a strategic advantage because of them.
Icy Mountain
Sachem
I have received a couple of questions about whether we have liability insurance with the follow up "How much?". I have answered these and several other intrusive questions with "NUNYA". Not one of these surveys have been questioned by the customer. BTW, NUNYA is not an acronym, it means nunya doggone bidness.Mike S. said:
R
Rob Nix
Exactly, Icy. Sometimes you have to throw those ringers in there just to see if anyone's awake at the other end. I could give you specific examples, but that's NUNYA. 
Well, misery loves company! 
I got a 10 page survey, ~ 100 questions, including those I listed in my earlier post. This from a customer who had bought from us for a year before they ever asked anything or visited. No Q problems. They gave me 2 days to get it to them before they visited. When I told them I did not have the time, they cut it back to 4 pages - temporarily. During their visit I told them than in ~ 15 years in the industry I never saw such a loooong survey and one that asked so many personal/financial questions and they acted like I was nuts, insisting that this is not at all unusual and they often get much longer and more detailed surveys and theirs is kinda short! And they do not cut it short for a ISO 9L2K registered company, either, making everyone answer all the same questions. They do both commerical and defense work, but so do we, and I have done work for most of the major telecoms and defense companies and many large consumer electronics companies at one time or another and never saw anything that bad. Like you guys, I give the financial questions to the Prez or owner to decide if they wanna answer. I just think it is ridiculous, though. Next they'll be wanting DNA samples and bank statements. 
I got a 10 page survey, ~ 100 questions, including those I listed in my earlier post. This from a customer who had bought from us for a year before they ever asked anything or visited. No Q problems. They gave me 2 days to get it to them before they visited. When I told them I did not have the time, they cut it back to 4 pages - temporarily. During their visit I told them than in ~ 15 years in the industry I never saw such a loooong survey and one that asked so many personal/financial questions and they acted like I was nuts, insisting that this is not at all unusual and they often get much longer and more detailed surveys and theirs is kinda short! And they do not cut it short for a ISO 9L2K registered company, either, making everyone answer all the same questions. They do both commerical and defense work, but so do we, and I have done work for most of the major telecoms and defense companies and many large consumer electronics companies at one time or another and never saw anything that bad. Like you guys, I give the financial questions to the Prez or owner to decide if they wanna answer. I just think it is ridiculous, though. Next they'll be wanting DNA samples and bank statements.
C
Chelee
Vendor Survey's
Even though you may have been working with a supplier for a long time and know the answers already, There is the possibility that new management has joined the group and is now requesting this information. This has just happened to the company I work for and the new VP wants documentation on all vendors that do work for us even though we have used them for 8-10 years.
It's all about what management is looking for.
Even though you may have been working with a supplier for a long time and know the answers already, There is the possibility that new management has joined the group and is now requesting this information. This has just happened to the company I work for and the new VP wants documentation on all vendors that do work for us even though we have used them for 8-10 years.
It's all about what management is looking for.
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