Supplier Evaluation of Customer Dictated Suppliers

[MADHAVAN]

when i procure my input raw materials from a specific venodr as per clear directions from my customer, should i still evaluate this venodr as per the provisions of my own procedure?
problem is i am in india and this supplier is in Europe.

 

[Marc]

As I understand the requirement, you still have to 'rate' or 'evaluate' each supplier, even if your customer requires you to use a specific supplier. The intent is for you to determine the required level of receiving 'acceptance' or 'inspection' such as 'ship to stock' or '100% inspection'.

You can 'evaluate'your supplier by rating them from what you know. Or you can telephone them and speak with them and ask them your questions. Many companies send out questionaires and use the response for evaluation.

Don't over complicate what you have to do to 'evaluate' a company

 

[Don Winton]

Marc's advise is sound and on target.

The supplier shall...define the type and extent of control exercised by the supplier over subcontractors.

The key phrase is The supplier shall....

You define the type and extent, probably in the Level 2 documents. As Marc stated, do not over complicate matters. How this evaluation is conducted should be in the best interest of the organization and in compliance with the standard.

Regards,
Don

 

[onurtusa]

Hello,
I am a scholar from University of Istanbul and for a research project I need help about "supplier perfermance evaluation".
Anykind of help welcomed.
onur

 

[Marc]

Originally posted by onurtusa:

Hello,
I am a scholar from University of Istanbul and for a research project I need help about "supplier perfermance evaluation".
Any kind of help welcomed.
onur

Do you have a specific question about supplier performance evaluations?

 

[eskay]

I'm afraid I disagree with Marc & Don. If my customer insists that I have to buy from a specific supplier, why should I be bothered to evaluate him? I can buy from him for my customer's requirement alone and can treat this as "Customer supplied product".

I have a 'real-life' experience in this. The above explanation of mine was accepted by a third-party assessor during one of the periodic audits.

Instead of doing like this, why should I have to go through the process of evaluating the supplier (however simple the process may be!)?

Any comments/criticism on my view is most welcome!!

Kannan

[This message has been edited by eskay (edited 15 April 2000).]

 

[Marc]

Originally posted by eskay:

...If my customer insists that I have to buy from a specific supplier, why should I be bothered to evaluate him? I can buy from him for my customer's requirement alone and can treat this as "Customer supplied product".

I have a 'real-life' experience in this. The above explanation of mine was accepted by a third-party assessor during one of the periodic audits.

Kannan

I can't say I disagree entirely with the premise that if a customer requires you to buy from a specific supplier, that could be interpreted as customer supplied material. However, so far I have not seen that successfully used as a reason for not evaluating a supplier. The times I have seen this approach attempted the auditor has disagreed with the interpretation. Even if you purchase the material directly from your customer, it is not 'customer supplied' by virtue of the fact that you did, indeed, purchase it.

If you got by with that interpretation, good for you. But as I read the requirement, and as I have seen the requirement interpreted in the past, the interpretation you put forth is not commonly accepted.


[This message has been edited by Marc Smith (edited 15 April 2000).]

 

[eskay]

Thanx for your quick reply Marc. Yes, I do agree with you that we have "purchased" that item. But remember only for that particular customer and we don't have any history of buying an item from that particular supplier.

My comment in the first posting was based on that. In which context I felt this could be treated as 'customer supplied product'.

Thanx for the comment again.

Kannan

 

[barb butrym]

Why not add "customer defined" as a means of control as "a commodity category" and list what you actually do (inspect upon receipt or point of use?) ...... I also define "retail" as a commodity category for control ... so you can go to a local hardware store for screws or tools (purchaser reviews and approves prior to purchase)... IF that suits the company.....rather than list the radio shack, Tru-value or Sears stores.