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I am having a long discussion with one of my suppliers. When we measure the incoming material (glass) we find it out of specification. They have provided data showing that it was in specification when they measured it on their equipment. They have also provided the calibration data for their equipment. As I see this it is the measurment bias between the 2 systems. I have requested that they move away from the edge of the spec so that we stop these discussions. Even as they say they understand they also feel that it would cost them to do this as in their eyes they are scrapping "good" product. I am looking for another way to "fix" this issue and would appreciate any suggestions.
Byron
Byron