Supplier not responding to PPAP request

Jafri

Involved In Discussions
#1
My understanding of the PPAP process is that every time there is some change in a print, the PPAP should be resubmitted. If the change is minor then even just filling out Part Submission Warrant is enough.

So I asked one of our suppliers to submit the PSW since there is a print change for the part.
But even after several reminders the supplier has not sent it. Most likely thinking that it is nothing important.

What should I do in this case? How can I oblige them to send the PSW?

Thanks
 
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blackholequasar

Involved In Discussions
#2
Is the supplier not responding at all when it comes to the PPAP (aka ignoring selective emails) or do they not have the capability to do it? In the past with smaller suppliers, I've found sending along a PowerPoint with instructions on how we need the PPAP filled out will sometimes help. Other times, I've had to issue a SCAR for their non-compliance. Unless, of course, I can go to a supplier who will provide the required documents. Then I remove them from the approved supplier list and tell them exactly why.
 

Jafri

Involved In Discussions
#3
The supplier did submit initial PPAP. But now they are taking time since the revision change in the print is very minor.
They also don't have capability to do it. So I filled the form for them, and now I am only asking them to sign and return the document. But even then it is taking long time, which is annoying me.

I understand it is no one's priority. Neither supplier's nor our Purchasing's or Engineering's.
But I am stuck being Quality person to keep 'requesting' them in order to keep the paperwork up-to-date for the next QMS audit.

This is why I was wondering what else I can do besides sending them follow-up messages.
 

Jafri

Involved In Discussions
#5
I hope this particular situation is resolved with emails and phone calls.
But I was more concerned about this being an ongoing issue in future.

As you said, I will see if PPAP is part of the contract. If not, I will have it added.
 

optomist1

A Sea of Statistics
Super Moderator
#6
is this automotive? No PPAP...No Payment...generally the rule is supplier must be fully PPAP'd and parts at the point of assembly (dock) on the MRD or material required date...(note terminolgy here varies from OEM to OEM) if not:

1) parts not PPAP'd must have...an IAA interim approval authority usually issued by the relevant engineer/customer
2) late deliveries, are usually reflected on the suppliers score card...and purchasing/PO has provisions to address the monetary aspects of this
 
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