Supplier performance evaluation

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GStough

Leader
Super Moderator
#2
I think it would depend on the materials your company purchases from that supplier. Is it just one supplier or all of them that would not be evaluated on the annual basis? Is the material you purchase from this/these supplier/s a critical component? Is the supplier a sole supplier (only source) for the material? We need to know more about the situation to give the best answers we can. :)
 
#3
It concerns all of the 10 suppliers. No evaluation was done due to unprecedent and high employee turnover rate. There was basically not enough time to train people to perform the task.
 

BradM

Leader
Admin
#4
Hi there!!

So there was an initial evaluation done when they were onboarded. However, there was no re-evaluation of the supplier due to the situation you describe. Is that accurate?

What do your procedures say to do (in terms of re-evaluation)? Are there any industry requirements?

I mean... a good reason not to do them is... they're not necessary or needed. A not-so-good reason to not do them is... we didn't have time. Even with all the craziness and such over the past two years, granted, but you still need to develop some plan or approach to this.
 
#6
A risk assessment for why you aren't doing the re-evaluations would be good to do. Also, document the justification and mitigation activities you've implemented to cover this gap until re-evaluations are reinstated.
We are working on the justification activities. However, my question remains, how to explain the impact of not doing the re-evaluations?

thank you
 

Ed Panek

QA RA Small Med Dev Company
Leader
Super Moderator
#9
I dont like using COVID to explain QMS issues but darn it, COVID was a generational virus that challenged and altered global economies. If there were ever a reason to have a strong QMS to weather issues like now well, thats one of the reasons we develop and implement them.

I would sort the 10 suppliers from high to lowest risk. For the low ones perhaps you can show compliance with just current receiving inspections. For the higher risk ones, it might make sense to add more QC checks in production or in receiving or both or some type of pre shipment checks at the supplier that are usually not done. Also, come prepared with complaint data. Did this issue create customer complaints?
 
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