Supplier protocol for the Quality

[silverwings2u]

Hello , my manager asked me to Put an Protocol between my company & the supplier itself for the incoming corrugated carton box , in the other hand ,the quality report is not include enough data its only Hight light the problem exits after receiving as there is no Psychical inspection during unloading due to the high volume ,the Order sent to the supplier with clear specification but there are no tolerance exits for acceptance or rejection except for the delivery qtys based on the commodity it self, how can i do the protocol as the supplier was defined as strategic supplier

 

[Ajit Basrur]

Why do you not revise the Specifications with required tolerances and issue to the supplier? Additionally, if the supplier is a Strategic Supplier, you could cover your requirements via a Supplier Quality Agreement. Wondering why you would want a protocol?

 

[silverwings2u]

Why do you not revise the Specifications with required tolerances and issue to the supplier? Additionally, if the supplier is a Strategic Supplier, you could cover your requirements via a Supplier Quality Agreement. Wondering why you would want a protocol?

I asked all the concerning parties to revise specifications , I did a supplier quality agreement which I called it protocol I will be more than thankful if you provide me by a sample of supplier quality agreement

 

[Ajit Basrur]

Not sure which industry you belong to but see this example from FDA for Contract Manufacturing of Drugs. This Guidance Document covers various aspects and you can pick what you want.

Contract Manufacturing Arrangements for Drugs: Quality Agreements Guidance for Industry (fda.gov)

You can see examples of Quality Agreement here: Attachment Listing (elsmar.com)

 

[Marc]

NOTE: If you have an existing contract and you want to revise it, especially if you want to add a specification, your customer will have to review it and approve the change.

 

[silverwings2u]

NOTE: If you have an existing contract and you want to revise it, especially if you want to add a specification, your customer will have to review it and approve the change.

thanks a lot marc for your valuable information , defiantly I am familiar by that Sir

 

[Jen Kirley]

Good day silverwings2u, welcome to The Cove!

Packaging controls are certainly relevant to the total controls for received products/materials because of their potential impact on usability. The buyer has the contractual prerogative to specify packaging that is expected to help ensure the material/product arrives in usable condition. This contract is needed in the beginning of the business arrangement, but it might be amended if both parties agree. It could include, for example:

• Domestic requirements for containers and pallets, including shrink wrap and banding
• International requirements for containers and pallets, including corrugated wall thickness, wooden crates, pressure treated wood pallets and/or steel banding/corner braces. I have additionally seen attention to the fact that air freight packaging is almost guaranteed to be stacked with heavy objects; the packaging should therefore be designed to withstand this expected stacking.
• "Drop tests" in accordance with ISTA guidelines
• Labeling as applicable for countries of origin and countries of import
• Others as they apply

The customer is responsible for defining the requirements, but could base the requirements on international standards such as ISTA.

I hope this helps!

I have no affiliation with ISTA or SafeLoad.