Supplier Re-Evaluation Process and Requirements

Moncia

Quite Involved in Discussions
#1
Hi guys
I have a question about vendor's re-evaluation. Hit the wall :frust:
What's the best, which process you use to re-evaluate your vendors?

What we do, we send out "New Vendor's Questionnaire" which has general, administrative section about the company with 3 reference request and followed by two pages with general, quality compliance section.

Next year, when they become not "new' any more, we send them similar "general vendor survey" which is the same - so they can post changes to their administrative structure, if applicable- and answer quality compliance questions if developed new procedures, but no more reference question.

Off course, for ISO registered companies only first page is required and copy of their certification.

We also said in our Manual that once a year, during our annual, end of the internal audit cycle, Management Review Meeting we will go over out vendors list and discuss if and what kind a problems we had over the past year with each. If yes, what kind a corrective or preventive actions will we issue and how this will affect our vendors remaining on the approved list.

Is that sufficient enough????
I know some companies have complicated re-evaluation forms in place with points system for each vendor. Do we need one of those???
What do you do to re-evaluate vendors in your company???

Thanks for all your help!!!!!!:bigwave:
 
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SteelMaiden

Super Moderator
Trusted Information Resource
#2
Re: Suppliers re-evaluation process

First, how much do these surveys truly help you out? imho, ask if the supplier is registered, who the registrar is and the certification date and cert number. From that information you can figure out when you need to check to make sure that the certification remains continuous. Do you want to believe your own records that I have provided what you want, when you want it, and am good to work with, or do you want to send me a survey that I will put minimal effort into, boilerplating my answers?

You've figured it out now that I hate surveys? :lmao:

Assign someone from the area the product is used to monitor the suppliers price, delivery, quality and service. Assign a date for the re-evaluation to be completed by and be done with it.:2cents: Unless it adds value to your process dispense with redundant paperwork and needless cycles of supplier audits.
 

somashekar

Leader
Admin
#3
Re: Suppliers re-evaluation process

Hi guys
I have a question about vendor's re-evaluation. Hit the wall :frust:
What's the best, which process you use to re-evaluate your vendors?

What we do, we send out "New Vendor's Questionnaire" which has general, administrative section about the company with 3 reference request and followed by two pages with general, quality compliance section.

Next year, when they become not "new' any more, we send them similar "general vendor survey" which is the same - so they can post changes to their administrative structure, if applicable- and answer quality compliance questions if developed new procedures, but no more reference question.

Off course, for ISO registered companies only first page is required and copy of their certification.

We also said in our Manual that once a year, during our annual, end of the internal audit cycle, Management Review Meeting we will go over out vendors list and discuss if and what kind a problems we had over the past year with each. If yes, what kind a corrective or preventive actions will we issue and how this will affect our vendors remaining on the approved list.

Is that sufficient enough????
I know some companies have complicated re-evaluation forms in place with points system for each vendor. Do we need one of those???
What do you do to re-evaluate vendors in your company???

Thanks for all your help!!!!!!:bigwave:
Hello Moncia,
The requirement per the ISO 9001 is to establish criteria for re-evaluation. As I can gather your criteria is time which is annual and I do not know why you have choosen to re-evaluate annually.
Perhaps you are loading yourself with a lot of work at the turn of the period by this, and if you have a big supplier database, the re-evaluation is more a mechanical routine.
I would like you to consider several criteria for this re-evaluation (meaning you have already evaulated first and are satisfied). Some of the criteria that strikes to me are :
1. No orders on the evaluated supplier for a long duration (may be 6 months / year as decided by the organization)
2. Supplier's management has undergone a change
3. Supplier has shifted to a new location
4. Supplier rating (if you have a rating system) is below par for a given period
5. Supplier has undertaken a CA on your reported problem and you need to check it out
6. Supplier has added new machines and enhanced capability
7. You have more new parts and wish to choose the existing supplier to make and supply them who already are evaluated for similar parts.
8. (You can add more ....)

Please note that none of them are annual. They are based upon the business need to have good and continued supplier - customer relationship.
I feel one has to come out of the survey and form mindset and look at real needs for re-evaluation. The standard says " Criteria for selection, evaluation and re-evaluation shall be established. " and we simply apply this across all the suppliers missing out on the CRITERIA.
 

Moncia

Quite Involved in Discussions
#4
Re: Suppliers re-evaluation process

ooooo
my goodness guys you are good,
so unless something major happens in the compnay, it does not have to be re-evaluated on constant basis????
aaaaaaaaaaaaaaaaaaa
Ok so this year have to do it, since it is written into our manual, but I am soooo revising it.
thanks a lot
 
R

ralphsulser

#5
We had file and chart for each supplier that tracked monthly delivery performance, and another that tracked monthly quality performance. These were reviewed monthly and trended for actions if necessary. All had to submit copies of their ISO9001 ot ISO/TS16949 certifications or real plans of their ECD.
Management reviews included performance results, and micreants were notified in writing upon failure to meet the criteria established.
 
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