Supplier Responsibilities to Initiate a PPAP Submission

P

--poy

#11
I look at it a bit differently. To me, *if* PPAP is required it must be stated on the Purchase Order or an associated document (such as the print, a Statement of Requirements (SOR), or a Supplier Quality Requirements Manual). If a customer has 'traditionally' asked for PPAP you would look in the same place where they required it before. If the requirement is not there (somewhere) then don't take the initiative and send one. It's like the old saying in auditing - Do Not Volunteer Information.

To send a customer something the specific contract (or the print, a Statement of Requirements (SOR), or a Supplier Quality Requirements Manual) does not state/require is putting yourself into a potential problem area. I can see no reason to provide something that is not specifically required. :2cents:
There was no specific information or requirement for PPAP stated in the contract. I still like the idea of not volunteering information :).

Unlike our usual customers (Customer 1), customer 2 doesn't even have a Supplier Quality Manual.
I guess, I would just wait until their customer would require PPAP from them.
 
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Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#12
<snip> I guess, I would just wait until their customer would require PPAP from them.
NO!!! You wait until YOUR customer requires it from YOU! If their customer requires it of them it doesn't mean they are required to flow down the requirement to you! If your customer's customer requires a flow down, it should be stated on YOUR customer's Purchase Order to your company or an associated document (such as the print, a Statement of Requirements (SOR), or a Supplier Quality Requirements Manual).

I will repeat my opinion - NEVER Volunteer Information. :2cents:

Let's say your customer doesn't require a C of C or C of A from you. Are you going to send one anyway (assuming that is not your company's 'standard practice')? If they don't require copies of your control plans, are you going to send them copies anyway? The list of what they do not ask for/require that you *could* send them is endless.
 
B

brahmaiah

#13
Hi,
I need your help.

Just recently, we launched a new product for two separate customers. Customer 1 is a tier 1 supplier and customer 2 is a distributor.

The former required a PPAP submission during the APQP stage but the latter, the distributor did not. Well, actually we didn't ask the distributor if they require a PPAP submission, too.

We started delivering the product to Customer 1 after obtaining the PPAP approval but Customer 2 alsot started ordering the products on a tight schedule.

1. My question is, is it part of our responsibility as suppliers to initiate the PPAP submission to Customer 2? or should we wait for their request, i.e., after their customer requests for PPAP?

2. In terms of records of approval, can we actually use their Purchase Orders or Delivery requests as proof of approval from their side?

Thanks a lot!
You need not initiate PPAP submission until your customer asks for it.But if you are a TS16949 company you are required to prepare all the documents and reports required in PPAP as evidence of conformance of the product.They are for your internal audit requirement.
V.J.Brahmaiah
 
Q

qualitytrec

#14
I look at it a bit differently. To me, *if* PPAP is required it must be stated on the Purchase Order or an associated document (such as the print, a Statement of Requirements (SOR), or a Supplier Quality Requirements Manual). If a customer has 'traditionally' asked for PPAP you would look in the same place where they required it before. If the requirement is not there (somewhere) then don't take the initiative and send one. It's like the old saying in auditing - Do Not Volunteer Information.

To send a customer something the specific contract (or the print, a Statement of Requirements (SOR), or a Supplier Quality Requirements Manual) does not state/require is putting yourself into a potential problem area. I can see no reason to provide something that is not specifically required. :2cents:
Thanks Marc. For the most parrt we agree.
 

Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#15
Yup - We do. I posted because I have seen situations where a company sent a customer some 'extra' data and it opened up the proverbial "can of worms". All sorts of questions started flying the first of which was "Why did you send this? Is there a problem we don't know about?"
 
B

brahmaiah

#16
On the question of submission of PPAP to customer everybody seems to have ignored the fact that ,irrespective of customer requirement all the documents and records that make a PPAP are requirements of TS16949 standard.In any case You have to prepare those records as evidence of conformity of the product.If customer has not asked for PPAP you neednot send it to him.
V.J.Brahmaiah
 
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