Supplier said our PFMEAs are out of date

ando longfoot

Registered
Hi, I'm quite new as a quality engineer and recently we had a supplier audit and they said our PFMEAs were out of date. The biggest difference is we still use RPNs instead of the Action Priority Table. I'm just finding out what the difference is myself, so please bear with me.
Anyway, the supplier auditor keeps asking me the status on our PFMEAs and when we'll have them updated. Is this something required of us? To switch to the new format of PFMEAs? I understand it's important to keep them up-to-date, but to solely change them because a supplier is saying we 'should' seems a bit much.
Does anyone have any experience dealing with supplier request like this?
We've had no issues with our ISO audits or from other suppliers when it comes to these, so I'm wondering what's the best course of action.

Any help would be greatly appreciated. Thanks
 

Johnny Quality

Quite Involved in Discussions
ando,

My advice would be to look at your customer requirements, do they specify a method you must use? It sounds like this customer is saying you must use the AIAG/VDA format.

We have a handful of customers who say we must use the AIAG/VDA format and the majority either do not specific or say AIAG 4th edition. We made the decision to keep existing FMEA's in the 4th edition format but all new FMEA's will be to the AIAG/VDA format.

As not all the OEM's are on board with the AIAG/VDA format you have to either pick one or enjoy the chaos of trying to do both, with double the document control.

From personal experience, avoid the AIAG/VDA format like you would a rotting corpse. If you perform a DFMEA as it suggests in the handbook the questions you will be asking are "has the supplier made their components correctly?" instead of "how can our design fall down?".
 

Ed Panek

QA RA Small Med Dev Company
Leader
Super Moderator
Im will assume you have solid evidence of your current process and how it meets customer requirements. We have the elements of a QMS and risk control to serve the product and its performance. We don't have these tools to serve the QMS. The QMS isn't a stakeholder, its just a tool.

Imagine updating your PFMEA and it suggests changes to a process. Are you or your customer ok with changes to production etc that are being done to support a definition? I wouldn't be.

It could be that the supplier just wants your document to conform to a rule without meaningful changes to anything. Why?
 

AndrewK

Involved In Discussions
Hi, I'm quite new as a quality engineer and recently we had a supplier audit and they said our PFMEAs were out of date. The biggest difference is we still use RPNs instead of the Action Priority Table. I'm just finding out what the difference is myself, so please bear with me.
Anyway, the supplier auditor keeps asking me the status on our PFMEAs and when we'll have them updated. Is this something required of us? To switch to the new format of PFMEAs? I understand it's important to keep them up-to-date, but to solely change them because a supplier is saying we 'should' seems a bit much.
Does anyone have any experience dealing with supplier request like this?
We've had no issues with our ISO audits or from other suppliers when it comes to these, so I'm wondering what's the best course of action.

Any help would be greatly appreciated. Thanks
Better to ask auditor for explanation of course. I assume they may say like that because for example the product that you produxing is current Module year change -or version 2024, And PFMEA that you have been done is not revised accordingly - like since 2022 or else/ Dont think that it is regarding transition to AIAG_VDA- there should be a separate reansition strategy and pilot projects, and running programms not necessary should be modified. That is statement from Handbook
 

Ron Rompen

Trusted Information Resource
I am a little confused on the wording of your question. Initially you said you had a supplier audit, which indicates (to me) that you were audited by your customer. However later you are mentioning supplier requests.
I will assume (for now) that it is a CUSTOMER that is auditing you and making these requests - the first thing to do is review your customer specific requirements. If your customer is not an OEM, then they may be cascading down requirements from THEIR customer onto you.
Once you determine where this requirement is coming from, then you need to determine the scope of change required, and develop a plan to implement those changes.
Without more specific information, I can't really give you any more detailed advice.
 
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