Hi all,
I wonder if you could help me with your experience of supporting devices after a distribution contract has come to an end.
I am a manufacturer selling via distributors in many areas of the world. There are some contracts that are due to terminate relatively soon and there is a possibility that a replacement distributor may not be in place in time.
Therefore, in the knowledge that the end-user requires support and possibly consumables, how does your company deal with such an issue?
Many thanks
I wonder if you could help me with your experience of supporting devices after a distribution contract has come to an end.
I am a manufacturer selling via distributors in many areas of the world. There are some contracts that are due to terminate relatively soon and there is a possibility that a replacement distributor may not be in place in time.
Therefore, in the knowledge that the end-user requires support and possibly consumables, how does your company deal with such an issue?
Many thanks