Qualygirl,
First pioneered in the deployment or swim-lane format by Myron Tribus to illustrate the essentials of any industrial processes.
Swim-lane representations of processes show the interactions of activities (work) and the entity, department or person doing the work as necessary to fulfill the objectives of the process.
They clearly show who is responsible for each activity and the authorities for making decisions. They show the flow of information, materials or subassemblies. They also show who creates each record, where it can be found and to whom data or info are visible.
Of course, hyperlinks are used to link to other docs that are useful to the success of the process.
My clients prefer Teamflow over Visio because purpose built TF is much faster and easier to use and keep it to date. Most use their deployment flowcharts, supplemented with “how to docs” as necessary, to replace their documented (textual) procedures.
Hopefully, Google translate will work better on my answer than it did on your question.
Best wishes,
John