T
techs
Hello,
I am involved with a process which depends heavily on manual inspection of product. Technological detection is not feasible and a high number of non-conforming products is inherent to the manufacturing process.
Inspectors have proven effective. Scrap rates are high but my PPM over two years for this defect is a whopping 2.
One non-conforming part has reached my customer however and while I have issued quality alerts and conducted training as corrective action for the failed detection, I am having difficulty coming up with a system corrective action.
Does anyone have suggestions for systemic corrective actions in cases like these?
I am involved with a process which depends heavily on manual inspection of product. Technological detection is not feasible and a high number of non-conforming products is inherent to the manufacturing process.
Inspectors have proven effective. Scrap rates are high but my PPM over two years for this defect is a whopping 2.
One non-conforming part has reached my customer however and while I have issued quality alerts and conducted training as corrective action for the failed detection, I am having difficulty coming up with a system corrective action.
Does anyone have suggestions for systemic corrective actions in cases like these?