Definition System Efficiency vs. System Effectiveness - Definitions and Differences

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Wes Bucey

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#12
If the planned process was designed to be at a certain efficiency and the actual process does not reach that efficiency, something is wrong, either with the plan or with the execution of the plan. Regardless, this is the point where "continual improvement" rears its head and makes economic decisions whether to expend additional resources to try to improve the process or not.
 
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