Q
qualitygoddess - 2010
I could use some help from the dedicated Covers on this one. I did do a couple of searches on SPC and management, but did not find the advice I was hoping to locate. I have been asked to talk to some execs at a company about implementation of SPC (their term) and the use of problem-solving tools at a manufacturing facility. I can handle the line worker training and the mid-level supervisors. I need some ideas for the execs. The company does not want to hop onto the Six Sigma bandwagon. As they put it, "we used to do SPC and we stopped. We want to start it again, but we don't have the resources to do the training."
Here are my thoughts on how to proceed with the execs. Any input from Covers who know and love SPC (and talking to the execs) would be appreciated:
TOPIC OUTLINE -- Just ideas
1. Introduction to costs of poor quality
2. introduction to process control methods and problem-solving using process analysis (or why inspection isn't the way to quality)
3. introduction to process design and analysis tools (overview look -- DMAIC, FMEA, pareto, flowcharts, histograms, C&E, others??)
4. introduction to run charts, control charts, process capability, scatter diagrams, DOE
5. Types of training for what levels of tool use. In other words, when do we need statistical analysis and when do we need other types of analysis?
6. wrap up
--QG
Here are my thoughts on how to proceed with the execs. Any input from Covers who know and love SPC (and talking to the execs) would be appreciated:
TOPIC OUTLINE -- Just ideas
1. Introduction to costs of poor quality
2. introduction to process control methods and problem-solving using process analysis (or why inspection isn't the way to quality)
3. introduction to process design and analysis tools (overview look -- DMAIC, FMEA, pareto, flowcharts, histograms, C&E, others??)
4. introduction to run charts, control charts, process capability, scatter diagrams, DOE
5. Types of training for what levels of tool use. In other words, when do we need statistical analysis and when do we need other types of analysis?
6. wrap up
--QG