Tagin
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I received an internal request to create a form to convey some change control requirements to suppliers, and the suppliers are supposed to sign the form as an acknowledgement and send it back. All the attention by the requestor of the form was on the form itself, as if having the form would solve a particular problem.
However, in my role in quality (9001 QMS) it was clear that a number of process-related points needed to be clarified, such as:
Do any of you folks use such a template/checklist/etc. for process change, or know of ones that are good?
However, in my role in quality (9001 QMS) it was clear that a number of process-related points needed to be clarified, such as:
- Who can (and who should) send this form to suppliers? (i.e., Auth & Resp)
- What if the supplier does not respond or sign? Is this truly required to do business with them, or is it just hopeful that most will sign?
- For which suppliers will this process be required?
- Where do we store the signed form?
- What changes in our QMS by virtue of having this form signed? Do we alter our supplier or supply-chain monitoring at all?
- etc.
Do any of you folks use such a template/checklist/etc. for process change, or know of ones that are good?