Template or Checklist for Process Change

Tagin

Trusted Information Resource
#1
I received an internal request to create a form to convey some change control requirements to suppliers, and the suppliers are supposed to sign the form as an acknowledgement and send it back. All the attention by the requestor of the form was on the form itself, as if having the form would solve a particular problem.

However, in my role in quality (9001 QMS) it was clear that a number of process-related points needed to be clarified, such as:
  • Who can (and who should) send this form to suppliers? (i.e., Auth & Resp)
  • What if the supplier does not respond or sign? Is this truly required to do business with them, or is it just hopeful that most will sign?
  • For which suppliers will this process be required?
  • Where do we store the signed form?
  • What changes in our QMS by virtue of having this form signed? Do we alter our supplier or supply-chain monitoring at all?
  • etc.
This got me to thinking more generally that it might be helpful to have either a template or checklist when process changes like these are proposed. Something to help the requestor of the change think about all the ramifications, as well as a reminder for myself of what things to check before proceeding with the change. This could work for either new processes or modifications to existing processes.

Do any of you folks use such a template/checklist/etc. for process change, or know of ones that are good?
 
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indubioush

Quite Involved in Discussions
#2
Are you talking about having some kind of agreement regarding future changes initated by the supplier? For example, you buy a plastic molded component from a supplier, and they notify you that their plastic resin is changing somehow. Or are you talking about a different scenario?
 

Tagin

Trusted Information Resource
#3
Are you talking about having some kind of agreement regarding future changes initated by the supplier? For example, you buy a plastic molded component from a supplier, and they notify you that their plastic resin is changing somehow. Or are you talking about a different scenario?
No, this is just for internal process changes. Although...I suppose it could be applied to supplier process changes.
 

qualprod

Trusted Information Resource
#4
No, this is just for internal process changes. Although...I suppose it could be applied to supplier process changes.
tagin, look at this.
6.3 Planning of changes
When the organization determines the need for changes to the quality management system, the changes shall be carried out in a planned manner. Examples: Change to a process (inputs, activities, outputs, controls, measurements, resources, information, responsibility, procedures, etc.).
I created a form for this requirement of the standard, when a change is needed, is proposed to people involved, is Commented out and if approved, from here, several changes are performed to procedures, kpi, forms,etc.
That's the reason of this clause, of course changes, which are Important, for example a change of any procedure for some improvement, is not applied.
Hope this helps.
 

Tagin

Trusted Information Resource
#5
tagin, look at this.
6.3 Planning of changes
When the organization determines the need for changes to the quality management system, the changes shall be carried out in a planned manner. Examples: Change to a process (inputs, activities, outputs, controls, measurements, resources, information, responsibility, procedures, etc.).
I created a form for this requirement of the standard, when a change is needed, is proposed to people involved, is Commented out and if approved, from here, several changes are performed to procedures, kpi, forms,etc.
That's the reason of this clause, of course changes, which are Important, for example a change of any procedure for some improvement, is not applied.
Hope this helps.
Yes! Can you share this form? Or give us a summary of the fields on the form?
 
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