I
Perhaps we need to also keep in mind how difficult it was to convince the operators to take notes and write things down in the first place.
Now that they are doing it - and rather well, thank you - albeit using a paper pad (of their choice) as a temporary medium, I believe I will just let it be and be thankful.
For as long as the information gets transferred to the proper form/record on a timely basis, as has been the case, I will not raise a fuss - "it ain't broke, so don't attempt to fix it and risk it".
Thanks!
Alex
Now that they are doing it - and rather well, thank you - albeit using a paper pad (of their choice) as a temporary medium, I believe I will just let it be and be thankful.
Thanks!
Alex