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Test Report - Customer Signature - Customer did not witness test

T

t.PoN

#1
Our customer - an inspection body - brought a sample to be tested.
he didn't witness or perform any kind of testing, but he is requesting to sign the test report under the title "Third Party Inspection".

is it ok if we made him do that? what other solution you may suggest.

thanks
 
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#2
Re: Test Report - Customer signature

My own two cents,

He can sign whatever he wants. His signature does not make it any more valid or invalid. You will not have "made him do that"...he is requesting to do it.

Follow your own procedures for testing and reporting, and include your companies signatures (if any) according to your normal procedures. If he chooses to sign it afterwards, that is his choice, not yours.

HTH
 
K

kgott

#3
Our customer - an inspection body - brought a sample to be tested.
he didn't witness or perform any kind of testing, but he is requesting to sign the test report under the title "Third Party Inspection".

is it ok if we made him do that? what other solution you may suggest.

thanks
Doesn't matter that he did'nt sign it.

Make a note on the form that he was offered an opportunity to witness the activity (if indeed he was) but chose not to. If he signs the document he is agreeing with that notation.

If he wont sign the document its because he does not want it known that he failed to do what he was supposed to do.

He may be seeking to sign the document as it part of his own organisations internal requirements.
 
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