The Benefits of a QMS to your Business - Management Presentation

C

carmen51971

#1
hi all,
Could you help me, please?
I must to prepare a presentation on QM- " The Benefits of a QMS to your business". The presentation shall be targeted to a commercial audience ( general manager - commercial and marketing background ).
The objective is to persuade, educate and gain support to implement a QMS.
Do you have any ideas?
Thank you
 
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Stijloor

Leader
Super Moderator
#2
Re: The benefits of a QMS to your business

hi all,
Could you help me, please?
I must to prepare a presentation on QM- " The Benefits of a QMS to your business". The presentation shall be targeted to a commercial audience ( general manager - commercial and marketing background ).
The objective is to persuade, educate and gain support to implement a QMS.
Do you have any ideas?
Thank you
Welcome to The Cove Forums! :bigwave: :bigwave:

I did a quick search using "How to sell management on ISO 9001."

I trust this will get you started.

I hope it will be a "strategic decision" by Top Management, and not a mis-targeted effort to just get a piece of paper on the wall. ;)

Stijloor.
 

Wes Bucey

Prophet of Profit
#3
Re: The benefits of a QMS to your business

hi all,
Could you help me, please?
I must to prepare a presentation on QM- " The Benefits of a QMS to your business". The presentation shall be targeted to a commercial audience ( general manager - commercial and marketing background ).
The objective is to persuade, educate and gain support to implement a QMS.
Do you have any ideas?
Thank you
Is this a school assignment or an actual business presentation? If an actual business presentation, providing us with a few more details would help us narrow the focus and therefore the effectiveness of the presentation.

As a long-time member of the executive suite, I can tell you that so-called "high level generalizations" triggered my "snore button," whereas presentations targeted to my specific company and circumstances got and held my attention.
 
C

carmen51971

#4
Re: The Benefits of a QMS to your Business management presentation

Hi,
This is a presentation for an actual business- marketing pharmaceuticals, medical device, cosmetics.
:thanx:
 

Wes Bucey

Prophet of Profit
#5
Re: The Benefits of a QMS to your Business management presentation

Hi,
This is a presentation for an actual business- marketing pharmaceuticals, medical device, cosmetics.
:thanx:
OK, Carmen. do you have ANY experience or background with Quality?

If yes, we here can concentrate on the tips and tricks in catching the interest and attention of management so you can explain some of the details of how ANY good quality program adds value to a company.

Given the industry(ies) you cite, it is almost a sure bet the organization(s) involved will be dealing with quality requirements of FDA if they are going to operate in the USA and with ISO 13485 (QMS for medical device industry), which has been adopted by many foreign countries as the minimum "buy-in" to sell medical devices in their country. The technical term used is "harmonized Standard" - meaning the countries involved have agreed to use the ISO 13485 certification/registration as a common Standard, rather than requiring an organization to undergo registration to different requirements in each country where it intends to do business. From a marketing standpoint, this is big time stuff in terms of streamlining operations and reducing costs of compliance.

Most organizations find that a consistent, systematic approach (such as following either or both FDA and ISO 13485 requirements) appeals to both wholesale and retail customers because it gives those customers a chance to compare "oranges with oranges." Most customers are cost-conscious and having to evaluate "wild card quality systems" versus those which adhere to a common Standard is considered more trouble than it's worth because any product or service cost benefits offered by the wild card system are offset by the soft costs of evaluating the wild card system for efficiency and efficacy.

For what it's worth, most business consultants specializing in quality management systems have very effective presentations to accomplish exactly what you want, but, because those presentations are essentially their means of earning income, they may be loath to offer them up for free.
 

Wes Bucey

Prophet of Profit
#7
I'm a beginner in QM.
This why I asked for help.
Thanks
I don't mean to sound crass, but, if you are a beginner, how did you get selected or select yourself for a task long-time professionals find difficult? -(so difficult, if fact, that the American Society for Quality regularly produces seminars for quality professionals on "making the case" for quality to upper management people.)
 
J

Jason PCSwitches

#8
I don't mean to sound crass, but, if you are a beginner, how did you get selected or select yourself for a task long-time professionals find difficult? -(so difficult, if fact, that the American Society for Quality regularly produces seminars for quality professionals on "making the case" for quality to upper management people.)

Let's be fair, a significant percentage of those entering the Quality field do not have what is considered to be adequate qualifications. Is that the fault of those who seek opportunity? Perhaps somewhat, but it's mostly a reflection of how industry feel's about QMS's. This is unfortunate but it is what it is, most organizations do not see the value of a system so the opportunity to implement an effective system is never fully provided; especially in today's economy.

With respect, knocking on the OP for being a rookie doesn't do much to help their cause at this moment. After-all, they cant do anything about why upper management choose to go with a rookie....yet. The focus should be on how to help them succeed moving forward & with your experience you are a great asset in that regard.
 

Wes Bucey

Prophet of Profit
#9
Let's be fair, a significant percentage of those entering the Quality field do not have what is considered to be adequate qualifications. Is that the fault of those who seek opportunity? Perhaps somewhat, but it's mostly a reflection of how industry feel's about QMS's. This is unfortunate but it is what it is, most organizations do not see the value of a system so the opportunity to implement an effective system is never fully provided; especially in today's economy.

With respect, knocking on the OP for being a rookie doesn't do much to help their cause at this moment. After-all, they cant do anything about why upper management choose to go with a rookie....yet. The focus should be on how to help them succeed moving forward & with your experience you are a great asset in that regard.
I'm not knocking! I am genuinely curious why either:

  1. upper management assigns such a task to a neophyte, OR
  2. a neophyte would take on making a presentation on his own when he first has to know and understand the underlying data to back his premise or some premise he's read here or elsewhere.
I spend a lot of time making my own presentations to a variety of audiences. One underlying truth of every presentation I make, though, is that I know the material thoroughly, regardless whether I am presenting to managers and board members with only a vague idea of what the facts are in my topic or whether I am presenting to my knowledge peers at an ASQ meeting (where the goal is to give them tips on how to effectively transfer that knowledge to employees and bosses or customers or suppliers in their workplace.

In fact, I present a five-session seminar every year at my community college on making presentations using a variety of techniques and presentation tools for audiences ranging from work teams to mass audiences of 500 or more. Each practice presentation for my students, though, is for them to select a topic they know, not some random topic I choose. We then have each present his own topic, using different techniques and tools for each of the audience situations.

When I have presented this seminar to students at one of the local law schools, we rarely work on courtroom presentations (which have pretty strict rules in most jurisdictions), but more on presentations as corporate counsel making presentations to employees on compliance or ethics or to board members on alternate strategies for mergers, acquisitions, product liability, employment policies.

Bottom line:
I'm stone serious! A tyro has no business making a presentation trying to convince others of something he has no real knowledge about. If the OP doesn't know the reasons and believe in them, he needs to study and learn them first before he can convince someone else. Otherwise, he's just an actor reading someone's script. Who's going to ghost write that script and get zero credit or pay from the intended audience?
 

Helmut Jilling

Auditor / Consultant
#10
Let's be fair, a significant percentage of those entering the Quality field do not have what is considered to be adequate qualifications. Is that the fault of those who seek opportunity? Perhaps somewhat, but it's mostly a reflection of how industry feel's about QMS's. This is unfortunate but it is what it is, most organizations do not see the value of a system so the opportunity to implement an effective system is never fully provided; especially in today's economy.

With respect, knocking on the OP for being a rookie doesn't do much to help their cause at this moment. After-all, they cant do anything about why upper management choose to go with a rookie....yet. The focus should be on how to help them succeed moving forward & with your experience you are a great asset in that regard.
Of course, and that is actually a good thing. But, if one does not yet have "adequate qualifications," the next step is to learn, develop expertise, etc. To Wes' point, how can a neophyte present meaningful information on a topic they don't have meaningful knowledge or expertise in? How does the information become meaningful?

I am not being harsh, but top management does not respect information that does not have meaningful content or substance. At a minimum, the neophyte has an obligation to at least do meaningful research.

I think the OP should spend a significant amount of time here at the Elsmar Cove and reseaerch and learn.
 
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