RCBeyette in the thread [url="http://www.elsmar.com/Forums/showthread.php?t=6743" said:
Day one of phase II[/url]]Just as Claes started the thread on the ideal Auditor, maybe we should have one on the ideal Auditee? Your Auditor may be used to people arguing with him constantly and, having been in that boat before, it's a very frustrating position to be in. That does tend to put an Auditor on the defensive. Try to give him the benefit of the doubt.
Straight and to the point. Ones that show pride in what they do and don't mind sharing. I don't know if I agree with humble, JMO but I kind of like them a little cocky. Our Foundry Supervisor use to scare off the auditors, he would talk their ear off, going over composition of kirksite, what temp did to it, etc. His people had the same attitude, it was something to see. They made it seem that the auditor was insulting their intelligence by asking such mundane questions. Then on the flip side we had a guy that was cleaning a part with mineral spirits when the auditor walked up. He kept working while he answered questions and proceeded to light up a cigarette, still using the mineral spirits! When the auditor asked about flamable storage, he walked over to the cabinet and opened the door. Yes, still smoking the cigarette. After we were through I asked the guy what the sign said on the cabinet door. He looked at a little strange and said "No Smoking When Doors Are Open". He stood there a minute looking at me and I pointed to his hand. He about fell out, "Oh Man, I can't believe I did that!"
It was funny. He was so nervous he couldn't think.
All the confidence in his or her people & process to welcome the auditor, to understand why he or she is there, to not take it personally, who intends to take something positive from it and who will challenge the auditor if need be.
Claes, I tend to say things like "the person/people I spoke with", "those involved with audit" or phrases along that line...but "Auditee" is a lot more convenient with its "fastness" and it implies those terms I would usually use.
So, hey, those of you involved in this thread...what do you call your "Auditees?" And keep your responses as polite as possible!