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Hello to all in this forum.
First of all well done for this forum as i found many answers to my questions.
Secondly let me introduce myself and some other details.
I'm Adrian and i work with an IT solutions company in Malta (GC). I've been working with this company for the past 6 years now. In March 2005, the management decided that we should embark on ISO and i was appointed as the quality manager to ensure certification. The target date for such compliance is December 2006. During the summer months i've conducted process mapping of all the company, and togther with the various teams we came out with recommendations to apply in the company. Then i started working on the manuals (the Quality Manual and the Quality Procedures). End of January 2006 saw the first presentation of my work to all the company.
Now after that meeting, i have updated the manuals and i also gave the manuals for review to our certification company.
Now my problem lays here: Reading many things on the forum, i feel that i haven't taken the right steps and decisions. Unfortunately i haven't come across this forum before.
According to my plan i am now in the internal audit phase where i have to audit the company, come up with the non conformincies, take the corrective actions and them off we go for the external audit.
My problems are:
1. How does one conducts an internal audit?
2. What type of checklists are to be prepared?
3. What shall i look for?
4. ANy other help?
I feel i'm at a lose here. As i said reading much of the threads in here i feel i'm not ready for the audit right now as i think i have loop holes!!
Any help, samples of check lists, samples of reports, sample of plans etc etc etc.
Sorry for writing too much.
First of all well done for this forum as i found many answers to my questions.
Secondly let me introduce myself and some other details.
I'm Adrian and i work with an IT solutions company in Malta (GC). I've been working with this company for the past 6 years now. In March 2005, the management decided that we should embark on ISO and i was appointed as the quality manager to ensure certification. The target date for such compliance is December 2006. During the summer months i've conducted process mapping of all the company, and togther with the various teams we came out with recommendations to apply in the company. Then i started working on the manuals (the Quality Manual and the Quality Procedures). End of January 2006 saw the first presentation of my work to all the company.
Now after that meeting, i have updated the manuals and i also gave the manuals for review to our certification company.
Now my problem lays here: Reading many things on the forum, i feel that i haven't taken the right steps and decisions. Unfortunately i haven't come across this forum before.
According to my plan i am now in the internal audit phase where i have to audit the company, come up with the non conformincies, take the corrective actions and them off we go for the external audit.
My problems are:
1. How does one conducts an internal audit?
2. What type of checklists are to be prepared?
3. What shall i look for?
4. ANy other help?
I feel i'm at a lose here. As i said reading much of the threads in here i feel i'm not ready for the audit right now as i think i have loop holes!!
Any help, samples of check lists, samples of reports, sample of plans etc etc etc.
Sorry for writing too much.
