Re: The Next version of ISO 9001 - Any news?
We should be able to rely on information from our auditors (I am making a leap here by assuming you meant auditors from our registrar, even though you did not specifically say what auditor)
Good point, SteelMaiden. Yes, one
ought to be able to rely on auditors from certifiers (sorry for not being specific), I do agree. Unfortunately, one cannot always - I come across many in my consulting practice, and there are some less than good ones around.
I remain in agreement with you and Colpart - one ought to be able to rely on them to know such things and to provide accurate information to their clients. I guess some influencing factors include the strength of the certifiers' internals systems, including CPD (continuing professional development) and internal communications and also presumably, the auditors themselves being professional enough to remain informed.
We have many great examples in the Cove of professional auditors from good certifiers - I hope it sets some kind of benchmark and communicates to Cove users how things
ought to be. IMO, it's also one of the many examples of the difference in value between the professional certifiers of good standing and the poor quality, El Cheapo types. Because alas they are around too, eg:
many of my past clients were talking of being told (by their CB auditor) to simply 'renumber the elements of your quality manual and add a top level flowchart' -to comply with the (then new) 2000 version!
Yikes!
It's no big deal, it will happen when it happens, no sooner.
Oh, true.

And no I'm not getting
my knickers in a knot over the timeline either. (Which I think is the British/Oz equivalent of your phrase

)
Good for you guys, I truly believe that the registrar/client relationship should be more of a partnership than a police state. Yes, they need to make sure I am aware of what we are doing wrong, but they also need to make sure I am aware of what is happening so I can make it right before it goes wrong.
Sums it up beautifully. I'm 100% with you there. Partner and work with, don't coerce or dictate.
