Re: New Folks - Please Take a Minute and Introduce Yourself / Say Hello!
Hi everone,
I am Alan Sevugan. I am a practising Consultant. I have been involved in Quality and Productivity for more than 20 years.
I quite regularly visit this EC forum for broadening my knowledge,and, also to hear views from others who are involved/associated in these fields. I really find this forum very interesting and useful. I would like to take this opportunity to thank Marc and his team for their efforts.
Industries start off with the intention of producing 100% good quality units. There is no motive to produce "reject" units. However due to number of variables during design/manufacturing there is no way they can produce 100% good units all the time and every time. The Company knows that; the Customers tell them, they accept it faithfully; however here we find some smart CB Auditors just walk in and without even having understood the operations and limitations, give lectures on Quality based on Standards developed by the so called experts, without looking at the basics. What's most important is "the culture of Quality". Quantity is eqully important. CB's cannot use the same yardstick that they are using for an MNC be used for a small Company.
I wrote an article on Quality in the 80s for a leading English daily. I introduced a term "QUANLITY", Quantity with Quality. Because Quantity cannot be separated. We have to look at both in the same perspective.
My request here is the CB Auditors and the so called experts who drafted the Standards must actively participate in this EC forums and other similar forums and get the views and opinions to enrich themselves. Alan