FWIW, my ANSI/ISO/ASQ Q9001-2000 goes up to xii, with page iv blank, and pages vi and viii having nothing but "This page is intentionally left blank" written on them. Maybe the other versions omit these two pages???
Paul Simpson said:
Here, in no particular order is my list of the top 4 things to do.
If an operation doesn't begin and end with a customer it is not a process, it may be part of a bigger process or it should be got rid of.
I'm telling clients to get rid of documents unless there is a justified demand for them (and not from the auditors).
Objectives start with the MD and get cascaded down until the objectives / measures become pointless.
Software systems replace procedures but require data controls to be in place.
Let me know if you disagree with any (or all) of the above.