Process Mapping
During pre-assessment, our registrar specified that we must include the "management processes," i.e., human resources, infrastructure, quality policy, planning, internal audits, data analysis, etc. within the process map, indicating how those management processes interact with our primary processes. Also, the registrar stated that we must provide a description of how we control those management processes, i.e, monitor, measure, analyze. This could be included on a separate, linked process map. Is this interpretation consistent with other registrars and certified companies?