Hi Tim,
Actually, it doesn't says on our spec and I've been thinking of that for days now and I would like to write a revision on our spec telling that a process audit can be an internal audit since we were audited by customers(this customers audits us on different Quality System, One in QS9000, One is ISO9001:2000 and the last one is based on SAC, which means Semiconductor Assembly Council; wherein this questions derived from different quality system namely, ISO9001:2000, ISO9004, TS16949:2002), Yes, they audit us with regards to process but some of the questions were derived from those quality systems. Our GM said that since we were been audited by different customers which is based on ISO, we could consider it....
Our Audits shows an Affirmative Result, there could be non-compliance, but we ensure that we track those issues to closure.
Hi Craig,
"They may look similar, but the aim is different. That said, in practice, I would say that many internal ISO audits end up being a hybrid of the 2 types... "
I agree with you on here, however, I was caught up again, we haven't have the planned internal audit programme in which the ISO is requiring and I need to make a decision in which how am I gonna document the process that we were been audited by our customers based on different quality system and I'm trying to have it resolve before the next ISO audit which would also happen this month and in my perception, since we didn't come up with an internal audit programme for the year, I would suggest that documenting all customer audit in exchange with the traditional internal audit
Hi Mainer,
"I have found that senior management's perception of the internal compliance audit is that of a non value add activity. "
I agree with this, because it was also the same response I got from our GM, is that "Why do I have to perform an Internal Audit, since our customer audit us against three different quality system? He says that it is redundant to conduct another audit and it hurts

when your boss says that its a "Waste of Money" and "Time" Plus the "Effort" . We do make corrective actions for this audit done by our customer.
The question comes out now, "Can we show the audit to the ISO? We track all nonc-ompliance and ensure that all Open Items are closed. And we have documents to show that we did adjustments on our specs. The only problem that I'm dealing with is "How am I gonna include this on my specs? Can I write a provision saying that Customer Audit can be exchanged to Internal Audit as long as the audit they conduct is based on ISO standards?

Can we also include that Internal Audit can be done based on business opportunities?
Hi Jim,
Speaking of continual improvement, can our process audit be part of the continual improvement? For example, we didn't conduct an internal audit on an area, for the sake of conversation its on Production Department, we are not going to conduct an internal audit on this area because, we randomly check their activities, systems, etc through out process audit and this audit is also track and follow-up to closure. How am I going to document this? Or as part of continual improvement?
Thanks to everyone.
Best regards,
Raffy