E
Not surprised
At the time, I thought so. But, being as ignorant as others about the different types of businesses and their definitionsof Quality, there is very little difference. Just the amount of people you have to throw at a problem. Ticket taker, farmer, roofer, etc. Hmmmmm. There you go again with that class distinction. Is your chair jacked up?

Mike S. said:
You're not gettin' sensitive now, are you Sheriff? I didn't mean nuthin' by it. Of course quality knowledge/techniques/attitudes can (should!) apply to whatever business one is in from ticket taker at the movies to farmer to rocket scientist.

Fantastic!