Three Best Practices and Lessons Learned in APQP

jelly1921

Quite Involved in Discussions
#1
Best Practices and lessons learned are listed seperately in 1.1.1 market research/1.1.2 historical warranty and quality information/1.1.3 team experience under 1.1 voice of the Customer in APQP 2nd ed.

Are these different ? Could anyone show me some examples?

Thanks!

Jelly
 
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Miner

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Staff member
Admin
#2
Re: 3 best practices and lessons learned in APQP

Yes, these are different.

1.1 Voice of the Customer
1.1.1 Market Research: This is information on what is important to the end user and what is not satisfactory to the end user.
1.1.2 Historical Warranty and Quality Information: This is the field history of failure modes and frequencies of each.
1.1.3 Team Experience: This is the team knowledge of failure modes and frequencies from past experience. This may be from design qualification testing, final functional testing in manufacturing and engineering knowledge from FMEA and FTA.
 
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