I am a change agent... I get paid to dream and fritter! 
There was a study done in 2005 on this, that is the numbers I mention.
More recent studies show similar, here for example, http://www.itworld.com/lost-productivity-nlsnetworking-080108
http://www.management-issues.com/2007/5/23/research/time-wasting-costs-uk-UKP7bn-a-year.asp
There was a study done in 2005 on this, that is the numbers I mention.
More recent studies show similar, here for example, http://www.itworld.com/lost-productivity-nlsnetworking-080108
http://www.management-issues.com/2007/5/23/research/time-wasting-costs-uk-UKP7bn-a-year.asp
NO. Lean isn't about that at all. (nor is it about the 4 minute time difference on the clock) Lean is after true waste, including true non value add time...
Last edited: