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Need help. I'm a consultant who specializes in Business Continuity Planning and Disaster Recovery. However, the consultant that my client is using to assist them in TL9000 certification is interpretting the Disaster Recovery section quite oddly. It almost feels like this section is being treated like a smoke and mirrors section. My concern is that I recently spoke to a company that was audited and the questions looked very closely at:
-Suppliers (what backup plans were in place)
-Materials
-ERP System (IT Disaster Recovery)
-Manufacturing ability (in other words if site A disappeared, could site B continue operations and deliver to customers)
Any input from anyone having gone through this type of audit or received auditor training. I'm not comfortable with a broad states such as:
7.1.C.3 Disaster Recovery – The organization shall establish and maintain methods for disaster recovery to ensure the organization’s ability to recreate and service the product throughout its life cycle.
Without having the actual "methods" in place, it seems to expose the company to quite a bit of liability.
Thanks
-Suppliers (what backup plans were in place)
-Materials
-ERP System (IT Disaster Recovery)
-Manufacturing ability (in other words if site A disappeared, could site B continue operations and deliver to customers)
Any input from anyone having gone through this type of audit or received auditor training. I'm not comfortable with a broad states such as:
7.1.C.3 Disaster Recovery – The organization shall establish and maintain methods for disaster recovery to ensure the organization’s ability to recreate and service the product throughout its life cycle.
Without having the actual "methods" in place, it seems to expose the company to quite a bit of liability.
Thanks