Training Effectiveness: Simple format for supervisors to track and evaluate training

C

cyndi

#1
Training Effectiveness

On-the-job training happens so quickly in our manufacturing plant, that it has become next to impossible to get documentation of training as well as effectiveness follow-up. Does someone have a simple format that allows supervisors to easily record training and ensure effectiveness verification?
 
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D

Dan Larsen

#2
I tend to use a system similar to Jim's (I work with smaller companies with transient/cross trained work forces). I suggest a "minimum" training system (orientation) and then as Supervisors see potential, they move employees up the ladder. The employee training matrix involves having the Supervisor sign off on successful completion of tasks on a training record. The training records must be readily available to the Supervisors.

We then use the nonconformance system to identify training irregularities (based on a Pareto analysis of the problems). Retraining or new training is performed.

Each employee is reviewed for training and expertise on a frequency basis in an attempt to make sure the records are kept up-to-date.

The biggest problem is probably getting the Supervisors to stay on top of the records. This usually turns up in internal audits and results in a "KITA" type fix :( Sometimes you just gotta do what you hafta do!

Documenting OTJ training is an issue for a lot of companies. I think the best evidence that the current system is working is evidenced by the occurrance of nonconformances. That's why I tend to feed the reject system back to training issues if it's possible.
 
J

Jim Biz

#3
What we do now is

1) initially assign workers based on prior expierience.
2) Have a job qualificaton from signed by individual supervisor "Prior to" the 45th day" of working in a specific area. (currently we use the supervisors opinion)

What we are setting up to implement
-
Write up Standard Operations information for each machine type or task
(cotrolled documents of coures)

Develop a training check-off sheet covering specific job/task criteria.

Do a training refresher session yearly with each empoyee during their normal evaluation to accomplish an "effectiveness" analization and also to cover "identifying ogoing needs"

I'm sure there are a number of ways to go about it - (Al? Barb? Randy? Kevin? others?) can fill us all in on what is being done elsewhere???

Regards
Jim
 
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