Training Material for ISO 9001:2008

B

Basavaraj MM

#1
Is there any training material of ISO9001:2008 which is easier to understand by learners:agree:
 
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harry

Super Moderator
#2
Re: Training material of ISO 9001:2008

Is there any training material of ISO9001:2008 which is easier to understand by learners:agree:
If only you can be more specific about the type of training - introductory, internal audit, CA/PA, etc and explain what you meant by easier to understand. These are our general training files which you will have to go through and make your choice.

Also note that there were minimal changes for the ISO 9001: 2008 version. Therefore, files for the 2000 version are as good.
 
B

Basavaraj MM

#3
Hi,
Thanks for your quick reply. I mean to say is the training for all function engineers who were attending training for the 1st time, where I can highlight their function( e.g.design,service, purchase) goal/ responsibility wrt ISO clauses and make them to understand basic concept & importance of Quality Management system:thanx:
 

John Broomfield

Staff member
Super Moderator
#4
Hi,
Thanks for your quick reply. I mean to say is the training for all function engineers who were attending training for the 1st time, where I can highlight their function( e.g.design,service, purchase) goal/ responsibility wrt ISO clauses and make them to understand basic concept & importance of Quality Management system:thanx:
Basavaraj,

And I thought the elemental approach was dead and buried!

Teaching your function engineers ISO 9001 is of limited value.

They may then go on to write procedures around what the standard requires instead of what they actually do to add value and prevent nonconformity.

Better to describe your organization's process-based management system so the function engineers can play their part in analyzing the processes assigned to them.

Then you are developing the system that runs your organization instead of importing your function engineers' interpretation of what ISO 9001 requires.

Bring together a cross functional system development team to:

  1. Analyze your organization's core process at a high level for converting the needs of customers into cash in the bank - this will show interactions between your organization, its customers and suppliers.
  2. Determine the key processes in the core process and those key processes necessary to support the core process.
  3. Assign subject matter experts as the process owners and brief them on their responsibility to ensure the processes are accurately documents (as-is not should be).
  4. Analyze each of the key processes with the process owner using the SIPOC principles to document the process objectives and the actions taken to add value to the inputs and verify the outputs.
This is the people>processes>system approach used since 1986 and now required by ISO 9001 in clauses 4.1 and 4.2.1d.

Do not teach your function engineers ISO 9001 so they can go away and figure it out for themselves!

John
 
#7
Is there any training material of ISO9001:2008 which is easier to understand by learners:agree:
Have you determined that the learners need to be trained in ISO 9001? If you take the 'Competency, awareness and training' requirements of ISO 9001, there's a clue for you. If you begin by determining if your staff must be competent in ISO 9001, then you can identify what parts, then develop/find training materials. Don't forget that competent means 'the demonstrated ability to apply skills and knowledge...
 

John Broomfield

Staff member
Super Moderator
#8
Hi john,

thanks for your suggesion. Could you brief me more about SIPOC principles
Basavaraj,

Scope the process and determine its objective. Then analyze the process.

Use SIPOC as a mental checklist to organize your questions of the process expert:

S - Who supplies the inputs (internal suppliers perhaps)?
I - What are these inputs and how do they interact with the process?
P - Who is on the process team and what do they do to add value to the inputs, how do the process team members interact?
O - What are the outputs (do they need verifying before exiting the process?
C - Who are the customers (internal customers perhaps) receiving the outputs?

Scope the process by defining its objective, what starts it and what ends it.

Capture your process analysis on a deployment (swim-lane) flowchart.

Issue your flowcharted procedure for ongoing use and improvement as part of your documented management system.

Remember that very influential parts of your management system are not documented such as leadership or the lack of it.

John
 
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