Recently our notified body auditor wrote a minor obsveration regarding ongoing training or maintaining familiarity with regulations and QS standards. It was triggered in part because our system for keeping current to external standards had severed due to a change in ownership of the company. That link and the ability to become of aware of external standards has been restored. However the harder part is showing that everyone who needs to know about changes to external standards has been "trained" or made aware of the change.
The exact finding is as follows:
"The process for identifying who must be familiar with regulations and QS standards and the process on how the familiarity is updated when standards and regulations change, is not clearly defined."
We have a very robust training system that keeps track of all the internal procedures we need to train to and upon completion records most of these "training" records via an Intranet electronic system. We can even show that each person who needs to be aware of changes is sent an email from Document Control that a change has occured.
However where we have extenal standards that we need to be aware that system doesn't allow auto-tracking of the training. An individual would have to read the changed standard and create a paper record and forward that to the training department.
Has anyone else had a Notified Body auditor require evidence of training to extenal standards or changes to external standards. In most cases it is not the initial "training" but the ongoing documenting the training for changed standards and regulatons that is difficult to maintain. Most exempt staff are hired because they are already trained and familiar with the standards that affect their job area.
The exact finding is as follows:
"The process for identifying who must be familiar with regulations and QS standards and the process on how the familiarity is updated when standards and regulations change, is not clearly defined."
We have a very robust training system that keeps track of all the internal procedures we need to train to and upon completion records most of these "training" records via an Intranet electronic system. We can even show that each person who needs to be aware of changes is sent an email from Document Control that a change has occured.
However where we have extenal standards that we need to be aware that system doesn't allow auto-tracking of the training. An individual would have to read the changed standard and create a paper record and forward that to the training department.
Has anyone else had a Notified Body auditor require evidence of training to extenal standards or changes to external standards. In most cases it is not the initial "training" but the ongoing documenting the training for changed standards and regulatons that is difficult to maintain. Most exempt staff are hired because they are already trained and familiar with the standards that affect their job area.
to me too.